Branch Administrative / Team Assistant at Siemens in Richmond, VA

This onsite role supports our Richmond branch, serving customers throughout the greater Richmond area.

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. We are improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?  

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.  

Transform the everyday with us!

Our Branch Administrative / Team Assistant, you will provide consistent, high-quality administrative and onsite operational support to branch leadership, employees, customers, and visitors. You will help ensure seamless office operations, effective communication, a positive employee experience, and strong customer relationships across the Southeast Region. This position requires professionalism, discretion, sound judgment, collaboration, meticulous organization, and a responsive customer-service mindset.

WORK ARRANGEMENT SCHEDULE OPTIONS REPORTING / SUPPORT

Onsite

Supports branch leadership, employees, customers, and regional initiatives

As a Branch Administrative / Team Assistant, you will:

Administrative & Leadership Support

• Create, proofread, and edit reports, presentations, correspondence, proposals, and other business documents for clarity, accuracy, and professional presentation.
• Organize and support branch leadership activities, meetings, presentations, training sessions, Town Halls, and events, including materials, catering, room setup, and follow-up.
• Manage calendars, appointments, meeting logistics, incoming calls, correspondence, and confidential materials; screen and route inquiries appropriately.
• Maintain organized records and documentation in accordance with company policies and exercise discretion when handling information requests.

Employee Support & Experience

• Coordinate new-hire onboarding and first-day readiness, including technology, workspace, access, equipment, and local orientation needs.
• Coordinate cell phones, upgrades, computer equipment, IT service requests, and employee support intake.
• Support fleet vehicle processes, including coordination, accident reporting, and other fleet-related incidents.
• Serve as a trusted point of contact for employee questions and guidance, and coordinate offboarding activities.

Front-Line, Mail & Shipping Support

• Provide professional front-door, guest, delivery, and direct phone-system support; help callers identify the appropriate contact and route inquiries efficiently.
• Pick up, sort, and distribute onsite mail and correspondence.
• Coordinate UPS, FedEx, courier, and package services, ensuring timely handling of sensitive and priority materials.

Office Operations, Facilities & Vendors

• Monitor office and departmental supplies, initiate purchase orders as needed, and help optimize branch operating costs.
• Support vendor relationships and service contracts, including coffee, pest control, janitorial, shredding, first-aid supplies, and parking permits.
• Coordinate renewals, service requests, issue resolution, business licenses, and tax receipts.
• Lead or support office renewals, remodels, facilities projects, adjacent spaces, and warehouse-related needs.

Engagement, Safety & Customer Advocacy

• Coordinate annual employee appreciation activities and support quarterly community and charitable events such as Toys for Tots and food or clothing drives.
• Support safety activities, including PPE ordering, Grainger vending-machine inventory, Safety Coordinator needs, and Safety Day activities.
• Support Branch Customer Advocate and NPS-related activities by documenting customer-experience insights, sharing feedback, and contributing to continuous improvement.

Technology, Collaboration & Special Initiatives

• Learn and adapt to Siemens systems, Microsoft 365 tools, digital displays, and other business applications.
• Provide initial technology troubleshooting using approved manuals and training resources before opening a MyIT ticket.
• Collaborate across offices and functions to support standardization, regional initiatives, and evolving local business needs.
• Exercise independent judgment, manage competing priorities, and follow through on commitments in a fast-paced environment.

You will make an impact with these qualifications:  

Basic Qualifications

• High school diploma or state-recognized GED.
• At least 3 years of administrative support experience.
• Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Teams, with the ability to learn Copilot and Siemens business systems.
• Ability to work onsite in the assigned branch during an approved schedule.
• Verbal and written communication skills in English
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Preferred Qualifications

• Associate or bachelor’s degree.
• Experience supporting branch leadership, a sales team, or a multi-office operation.
• Experience coordinating onboarding, facilities, fleet, vendors, events, or customer-experience activities.

Ready to create your own journey? Join us today!

About Siemens

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. #LI-POST #Southeast-EREF #VeteranCareers #TransitioningServiceMember #MilitarySpouse Electrical wiring, fire alarms, Fire Alarm Technician, fire alarm system, Fire alarm control panel, Building safety interfaces, safety devices, nicet, nfpa, wheelock, exceder, 4100es, truealert, safelinc, next-in protection, firelite, fire light, fire-light, silent knight, simplex, siemens, notifier, edwards, est, gamewell, mircom, fike, vigilant, siemens xls, siemens mxl, inspections

You’ll Benefit From

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

The pay range for this position is $$40,375 - $69,214 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Equal Employment Opportunity Statement Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

Pay Transparency Siemens follows Pay Transparency laws.

Application Deadline This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.

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Criminal History

Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.