Front Desk Receptionist/Optometric… at Shopko Optical · Pickering…

Front Desk Receptionist/Optometric Technician

We are seeking a friendly, organized, and customer-focused Front Desk Receptionist/Optometric Technician to join our team. This role is essential in providing an excellent patient experience while supporting both front desk operations and optical sales. The ideal candidate thrives in a fast-paced environment, enjoys multitasking, and is committed to delivering outstanding service.

Key Responsibilities

Front Desk Duties:

• Greet and check in patients in a professional and welcoming manner

• Answer phones, schedule appointments, and manage patient flow

• Verify patient information, insurance, and collect payments

• Maintain accurate patient records and documentation

• Coordinate with clinical staff to ensure efficient workflow

Optometric Technician Duties:

• Prepare patients for examinations by obtaining medical history and performing preliminary testing

• Assist the doctor during patient exams as needed

• Clean, sanitize, and restock exam rooms between patients

• Maintain accurate documentation in patient records

• Support front office operations when needed (filing, faxing, scanning, transcribing, etc.)

• Provide outstanding customer service and patient support

• Ensure compliance with office procedures and healthcare standards

Skills & Qualifications

• Previous experience in a medical office or optical setting preferred

• Strong customer service and communication skills

• Ability to multitask and work efficiently in a fast-paced environment

• Basic computer skills and familiarity with office systems

• Attention to detail and strong organizational skills

• Professional appearance and positive attitude

Benefits

• 401(k) and company match

• Health, dental, and supplemental insurance

• Paid time off

• Employee discounts

• Holiday pay