Business Development Executive/Manager at ShopBack · Singapore

Our Journey

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.

We are looking for a commercially minded and adaptable Business Development Executive to help grow ShopBack Pay’s offline merchant network in Singapore. This is an acquisition-focused role for someone who enjoys building from the ground up, learning quickly, and finding practical ways to reach an outcome.

What You'll Own

• Identify, prospect, and acquire new offline merchants across priority categories
• Own the full merchant acquisition cycle, from outreach and pitching through negotiation, closing, and onboarding
• Use the most effective acquisition channels for each opportunity, including calls, email outreach, networking, in-person meetings, walk-ins, and field sales
• Manage newly acquired merchant relationships during the early stages, helping them get set up and generate results before accounts are transitioned as the team grows
• Work toward commercial outcomes measured by the number of merchant outlets acquired and the revenue generated by those merchants
• Learn quickly from market feedback and adapt your approach as products, categories, and priorities evolve
• Collaborate with internal teams to share merchant insights and help improve our acquisition strategy and offering

Essentials to Succeed

• Fresh graduates interested to learn and gain hands-on experience in Business Development are welcomed to apply!

• Bachelor’s degree in Business Administration, Marketing, or a related field

• Strong interest in business development, sales, partnerships, or the food and beverage industry; familiarity with Singapore’s food and beverage, retail, beauty, or offline merchant landscape is an advantage

• Resourceful, creative, and comfortable finding your own path rather than relying on a fixed sales templateResourceful and able to think critically, assess ambiguous problems from different angles, and find your own path when working on new initiatives without an established playbook

• Fast learner who can with the resilience to navigate setbacks and adapt to new products, merchant categories, and priorities

• Confident communicating with different stakeholders and building relationships from the ground up

• Comfortable with hands-on merchant acquisition, including in-person outreach and field sales when needed

• Goal-oriented Driven, goal-oriented, and motivated by measurable commercial outcomes

• Able to Self-aware and able to reflect on feedback, recognize areas for growth, and take ownership while working collaboratively in a fast-moving environment

• AI Competency: Demonstrated use of AI tools (e.g. ChatGPT, Gemini, Claude) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.

ShopBacker Traits

• Agency - We take ownership and act, rather than waiting for permission. When something's blocking progress, we find a way through it and follow through until it's done.
• Judgement - We aim for high-impact decisions, not just easy wins, and we put the bigger picture ahead of individual interests. That means moving quickly and confidently, while staying thoughtful about when a call really matters.
• Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
• Tenacity - We stay in it when things get hard, keeping a level head under pressure. We debate openly before deciding, then commit fully — and support each other along the way.

What's in it for ShopBackers

• Career growth opportunities to take on greater challenges that help you realise your ambitions.
• Be part of a winning team on a journey to global scale.
• Competitive compensation based on performance.
• Candid, open, and collaborative culture where feedback is valued.