Office Assistant at Shockley… · Broken…

We're searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, and company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team!

Responsibilities

• Call prospective clients, prospective businesses for referral program, and prospective podcasts to be a guest

• Manage CRM Tax Database

• Assistant to the Tax Department Head and Tax Filing Expert

• Assist with bookkeeping for HOA clients as needed

• Plan office events and schedule arrangements for travel if necessary

• Manage all paperwork in the office and create a process for team members to follow to ensure efficiency

• Produce progress reports and present to the team on a regular basis

• Utilize the website, social media, and printed materials to raise our visibility in the community

• Order office equipment and supplies as needed

Qualifications

• Customer service and administrative experience is preferred

• High school diploma or GED required, some college experience preferred

• Proficient in basic computer software and can quickly learn to use new programs

• Display excellent written, problem-solving, and verbal communication skills

• Customer service, bookkeeping, or administrative experience is preferred

• History of being deadline-driven and extremely organized