Digital Consultant at Shift Digital in Birmingham, MI

Digital Consultant A Digital Consultant utilizes both creative and client relations skillsets. Our ideal candidate will have excellent communication skills, customer and client service skills, excel in a fast paced environment, organizational skills, attention to detail and an interest in design.

Role and Responsibilities

• Builds and maintains relationships with a dedicated group of 40-45 dealers
• Build creative assets in Photoshop
• Optimize automotive websites
• Draw key insights from analytics and communicate to client
• Manage a multitude of tasks in a timely fashion
• Phone and email dealer support communication
• Communicate program updates
• Provides consultative digital strategy advice
• Collaborate with field team to ensure program success
• Access dealer back end tool to implement requests and collaborate with provider support teams for advanced requests
• Consult with dealers on the Dealer Digital Program and provide insight on all certified providers

Desired Skills and Experience

• The ability to work independently but also as a team player
• Time management and superior organizational skills
• Strong communication skills, proper phone and email etiquette
• Adobe Photoshop experience preferred
• Understanding of the digital marketing field

Qualifications

• 1-3 years of relevant industry experience
• If a recent grad, relative experience in an internship or campus club/organization
• Bachelor's degree required
• Previous phone or customer service experience
• Tech and media savvy

This is a full time position with Shift Digital. In addition to our great benefits, we offer very competitive compensation, paid holidays, generous paid time off (PTO) and other employee perks.