Retail Sales Professional at Shelle Jewelers in Northbrook, IL

We are seeking an experienced, high-performing jewelry sales professional who is passionate about luxury products, client relationships, and delivering an exceptional customer experience. The ideal candidate is motivated, confident, personable, and driven to build a successful book of business while contributing to a strong team.

Responsibilities

• Build and maintain long-term relationships with clients and develop a personal book of business
• Deliver a personalized, concierge-level experience throughout the sales process
• Identify client needs and provide knowledgeable recommendations on jewelry, watches, and custom design
• Develop new clientele through networking, referrals, follow-up, and proactive outreach
• Meet and exceed individual sales goals while contributing to overall team success
• Maintain strong product knowledge and stay current on jewelry and luxury retail trends
• Collaborate with team members and leadership to provide exceptional client service
• Process sales transactions accurately and professionally
• Assist with repair intake and other client service needs
• Maintain a polished, professional, and inviting showroom environment
• Participate in ongoing training and professional development

Qualifications

• Minimum of 3 years of jewelry industry experience required
• Proven track record of success in jewelry or luxury retail sales
• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Professional, polished, and confident demeanor
• Strong relationship-building and clienteling skills
• Self-motivated, accountable, and driven to succeed
• Customer-focused with a passion for exceptional service
• Ability to work independently while contributing to a collaborative team
• Computer savvy and comfortable learning new technology and POS systems
• Strong interest in jewelry, watches, luxury products, and continued product education
• Full-time availability, including Saturdays and some holidays
• Ability to work in person at our Northbrook, IL location