Manager B - DV Advocacy (CVRCC) at Shelby County… · Memphis

MANAGER B - DV ADVOCACY (CVRCC) Location: Memphis, TN, United States Position Summary Works under the direction of the CVRCC Program Manager and manages and directs domestic violence (DV) advocacy programming within the CVRCC. The position ensures victim services are trauma-informed and client-centered. It also focuses on strengthening partnerships, supervising the DV advocates, and enhancing service coordination and outcomes through data-driven performance enhancements.    Pay Grade: 53  Salary Commensurate with Experience and Education    Minimum Qualifications  • Three (3) years of experience in a lead or supervisory role within victim services, advocacy, or social/human services; AND   • Bachelor’s degree from an accredited college or university in social work, criminal justice, psychology, public administration, or a closely related field; OR   • An equivalent combination of education and/or experience.   • PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.    Duties and Responsibilities  • Provides overall leadership and direction for DV advocacy services.    • Supervises assigned staff, ensuring delivery of trauma-informed, victim-centered services.   • Collaborates with law enforcement, courts, and community partners to improve the systemic response to DV survivors.   • Gathers, analyzes, and interprets data to assess service delivery, identify trends, and make program improvements.   • Develops and implements standard operating procedures and service protocols in accordance with best practices.   • Designs and facilitates in-service trainings for advocacy staff and outreach to the community. Prepares regular reports and presentations for internal and external stakeholders.  • Performs other related duties as assigned or directed.    KSAs  • Demonstrated knowledge of DV, victimization, and trauma-informed practices.   • Knowledge of the civil and criminal justice systems as they relate to victim advocacy.   • Strong leadership and supervisory skills, including team-building and performance management.   • Experience with program evaluation and performance reporting.   • Ability to manage crisis situations and make independent decisions.   • Strong organizational, communication, and interpersonal skills.   • Ability to develop, implement, and assess policies, protocols, and outreach initiatives. Familiarity with grant compliance and funding requirements in victim services.    Disclaimer  This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.    Shelby County Resident Disclaimer  All employees hired after September 1, 1986, must be residents of Shelby County and shall continue to reside in the County as a condition of their employment.  The residency requirement shall not apply to certain public safety/civil service employees.  This means exemption from this policy is in effect for the following departments and positions: (1) Sheriff Deputy Patrol Officers, Deputy Jailers and Dispatchers, employed by the Sheriff Department, (2) Correction Officers employed by the Division of Corrections, (3) Firefighters, Paramedics and Dispatchers employed by the Shelby County Fire Department.  The residency exemption for public safety/civil service employees does not include Appointed positions with Sheriff’s Office, Division of Corrections or the Fire Department.