Shangri-La→
Flower Shop Manager at Shangri-La in Hong Kong, Hong Kong, China
Skills
Job Description
About Us
Find Your Shangri-La in Shangri-La.
Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.
An Elegant Sanctuary, soaring above the Urban Skyline: Rising to a commanding 56 floors, Island Shangri-La, Hong Kong provides a peaceful escape in the very heart of Hong Kong. Sweeping views of the iconic skyline, the Peak or Victoria Harbour are a constant source of inspiration in the 544 rooms and suites, each brimming with graceful Asian-inspired décor.
Luxury 5-Star Hotel in Hong Kong | Island Shangri-La
About the Role
As a Flower Shop Manager, you will be responsible for leading Flower Shop operations and delivering elegant floral experiences throughout the Hotel.
Key Responsibilities
Manage daily Flower Shop operations and team performance
Plan and oversee floral arrangements for the lobby, public areas, guestrooms, F&B outlets, and events
Ensure all floral designs reflect Shangri‑La’s standards of quality, creativity, and elegance
Handle bespoke guest flower orders with professionalism
Manage flower procurement, inventory, and replenishment
Monitor sales performance and maintain accurate records
Perform ad-hoc duties assigned by management
About You
At least 8 years of relevant experience in floral arrangement or flower shop operations, preferably in Hotels or luxury floral retail.
Proficient in Microsoft Office applications, including Word and Excel.
Strong creativity with a good sense of design and aesthetics.
Good command of both spoken and written English and Chinese.
Why Join Us
- A workplace that values your passion and supports self-realization and personal growth.
- Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
- Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
- Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.