Guest Room Attendant | Tierra Verde… at Shaner Hotels · Saint…

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

About the Team

Shaner Hotels has an exciting opportunity to join our team at the Residence Inn St. Petersburg Tierra Verde! Located in the beautiful St. Petersburg area, our 90-room extended-stay hotel offers guests a unique waterfront experience with exceptional amenities and a welcoming atmosphere.

Our property features more than 875 square feet of flexible event space perfect for corporate meetings, social gatherings, and special occasions. Guests can also enjoy Vista at the Top, our rooftop bar and restaurant offering incredible panoramic waterfront views, creating a memorable setting for dining, cocktails, and relaxation.

Designed for both business and leisure travelers, the Residence Inn provides spacious accommodations, complimentary breakfast, modern amenities, and the comfort of a home-away-from-home experience in one of Florida's most desirable destinations.

If you're passionate about hospitality and creating exceptional guest experiences, Residence Inn St. Petersburg Tierra Verde offers an outstanding opportunity to grow your career with Shaner Hotels. Join a team committed to service excellence, teamwork, and delivering memorable stays for every guest.

About the Company

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.