SERVPRO of Southwest Portland→
MITIGATION SUPERVISOR at SERVPRO of… · FL-Sanfor…
Job Description
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Rytech of Orlando is looking for an experienced Mitigation Supervisor to lead our mitigation crews through water, mold, fire, and disaster cleanup jobs. This is a hands on leadership role for someone who is on point, solid, and dialed in. A true team player who holds techs to a standard and a process, communicates confidently with adjusters, and delivers a customer experience people remember. If you know mitigation inside and out, lead people well, and take ownership of every job from first call to final walkthrough, we want to talk to you.
WHAT YOU'LL DO
• Supervise and lead the mitigation team, holding techs to a clear standard and process.
• Oversee crews handling water damage, mold, fire, and disaster cleanup.
• Coordinate and perform the mitigation process as scheduled.
• Manage and control labor and consumable usage on assigned projects.
• Document detailed and accurate job files to support mitigation services provided.
• Inspect job sites regularly and ensure quality control on every job.
• Write estimates and supplements in Xactimate, and assist in reviewing scopes and revisions.
• Communicate directly and confidently with adjusters on scope, progress, and status.
• Resolve issues as they come up, including unknown conditions and conflicts with customers, PMs, or vendors.
• Manage jobs to efficient, timely completion, keeping sites clean and organized daily.
• Ensure customer satisfaction for all services, and adjust personnel or equipment as needed to avoid job delays.
• Work TPA program jobs, understand program SLAs, and keep projects compliant with program requirements.
• Run and oversee both residential and commercial mitigation projects.
WHAT YOU BRING
• On point, solid, and dialed in. A true team player who leads by example.
• Strong leadership, motivational, organizational, and people skills.
• Ability to prioritize work and perform physical work when required.
• Solid knowledge of mitigation processes and IICRC standards.
• Versed in adjuster dialogue and strong customer service skills.
• Ability to stay level headed and effective in emergency, high pressure situations.
• Self motivated, proactive, highly organized, and customer service focused.
• Comfortable with computers and basic software for documentation and reporting.
• Integrity, honesty, dependability, and a proven track record in mitigation leadership.
• Willing to work nights or weekends when a job demands it. Valid FL license, clean driving record
EXPERIENCE
• 3 to 5 years of hands on experience in restoration and mitigation.
• Prior experience supervising or leading a mitigation crew preferred.
• Working knowledge of IICRC standards and requirements.
• Proficient in Xactimate for estimates and supplements.
• Experience with DASH, Mitigate or MICA, and DocuSketch preferred.
WHY RYTECH OF ORLANDO
• Competitive compensation, based on experience
• Company vehicle
• Company phone and full tech package
• Bonus incentive program
• Medical, dental, and vision benefits
• Paid time off
Ready to lead? Apply today with your resume and references.
William "Bubba" Ryan started Rytech in the early 1990s based on over 30 years' worth of experience in the restoration industry. The company was founded on the understanding that there was a better way of doing things, so he made significant changes to the service process and created new technology to help clients. In addition, Mr. Ryan developed a business model that allows for owner-empowered hands-on franchising. The result is Rytech Restoration, a revolutionary and industry-leading water and fire damage and mold remediation service provider that is part of a 60-billion-dollar-plus industry.
We are proud of our ability to respond quickly and efficiently to minimize damage and disruption to our customers' lives. We are revolutionary, and we don't make that statement lightly.
The founding of Rytech incorporates the understanding that the business must benefit the customer and meet their needs first. That concept of better service, technology, processes, and administrative support ensures that we have a highly successful business and franchise model.
At Rytech Restoration, it is our mission, vision, and values that define us. We strive to offer our services with fairness and integrity, always going above and beyond for each and every client, with safety always foremost and foremost in our minds. We strive to create relationships with clients and companies built on trust and mutual respect, treating everyone as we would like to be treated. Our commitment to team building, employee development, and corporate social responsibility ensures that we uphold the highest standards of ethics and excellence in all we do.
We are a diverse team made up of highly experienced professionals from a variety of backgrounds. We're always looking for driven, team-oriented, and enthusiastic candidates who are eager to learn and grow with the company. We want to find individuals who have a passion for helping people, a desire to give back to the community, and teamwork skills that will help make our restoration services a success.
If you're someone who is motivated, trustworthy and loves to help others, Rytech Restoration would like to hear from you.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Rytech Restoration Corporate.