Trade Network Development Manager at SERVPRO of Allentown in Remote

Benefits:

• Health insurance
• Home office stipend
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance

Trade Network Development Manager

Location: 100% Remote

Department: Reconstruction

Employment Type: Full-Time

About the Role

Our Reconstruction team restores properties, businesses, and peace of mind after property damage, disasters, and complex losses. To deliver projects on time and to the highest quality, we rely on a strong network of trusted specialty trades and suppliers.

We are seeking a Trade Network Development Manager to lead the identification, vetting, negotiation, and onboarding of specialized trade contractors and material vendors across our operating regions. In this fully remote role, you will act as the critical bridge between regional project demands and trade capacity—ensuring our project managers and estimators have fully licensed, insured, capable, and reliable partners ready to deploy.

Key Roles & Responsibilities (R&Rs)

Sourcing & Network Expansion

• Actively scout, source, and attract skilled trade subcontractors (framing, drywall, MEP, roofing, flooring, finish carpentry, abatement) and material suppliers across target service territories.
• Build and maintain a talent pipeline of qualified trade partners to eliminate project delays caused by labor shortages.
• Partner with Reconstruction Project Managers and Estimators to identify trade capacity gaps and project-specific specialty trade requirements.

Vetting, Screening & Due Diligence

• Establish and execute a thorough vetting process evaluating technical capabilities, project history, safety records, and financial stability.
• Conduct structured screening interviews with business owners, verifying references and inspecting past project portfolios.
• Ensure clear alignment on craftsmanship standards, job site protocols, communication expectations, and project timelines.

3. Compliance & Risk Management

• Collect, verify, and maintain all critical compliance documentation, including Master Service Agreements (MSAs), state/local trade licenses, and background checks.
• Review Certificates of Insurance (COIs), confirming adequate General Liability, Workers’ Compensation, and Auto coverage, complete with required endorsements (Additional Insured, Primary/Non-Contributory, Waiver of Subrogation).
• Monitor expiring compliance documents and enforce a strict zero-tolerance policy for expired credentials on active job sites.

Relationship & Performance Management

• Track subcontractor performance metrics (on-time delivery, quality of work, punch-list efficiency, site cleanup, warranty responsiveness).
• Conduct periodic performance reviews and facilitate conflict resolution between field project teams and trade partners.
• Maintain a vendor scoring and tiering system to reward top-performing trades with recurring work.

Qualifications & Requirements

• Experience: 3–5+ years in vendor management, subcontractor procurement, or trade coordination within residential/commercial construction, restoration, or reconstruction.
• Insurance & Contract Literacy: Strong practical understanding of construction MSAs, lien waivers, W-9s, and COI endorsement requirements.
• Trade Familiarity: Working knowledge of reconstruction trade scopes, workflows, and standard production rates.
• Remote Fluency: Self-starter capable of managing priorities independently using modern digital tools (Slack, Microsoft Teams, Zoom, CRM/ERP platforms).
• Communication & Negotiation: Exceptional interpersonal and negotiation skills, comfortable engaging both corporate executives and independent trade owners.
• Software: Experience with construction management platforms (e.g., Procore, BuilderTrend, JobNimbus, or Dash/Restoration Manager) is a plus.

What We Offer

• Competitive base salary + performance/growth bonus
• Comprehensive health, dental, and vision insurance
• 401(k) with company matching
• Flexible Paid Time Off (PTO) and paid holidays
• Home office setup stipend and technology package
• 100% remote work flexibility

This is a remote position.

Compensation: $65,000.00 - $75,000.00 per year

Team Doyle operates six SERVPRO franchises across Northeastern PA, anchored by our headquarters in Allentown and Scranton. We are a diverse team of over 100 professionals working across six local facilities and a growing remote workforce nationwide. Out of more than 2,400 individually owned and operated SERVPRO franchises, Team Doyle ranks as a Top 100 franchisee - ranking #2 in our region (PA, NJ, DE & NY) and #48 nationally by job volume. We are actively growing- explore our open positions below, and check back often as new opportunities open up!

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.