Senior Director, Product Management -… at ServiceTitan · Remote

Ready to be a Titan?

ServiceTitan is the leading software platform for the trades, providing cloud-based solutions for managing and growing home and commercial service businesses. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. We measure our success based on our customer’s success. We strive for real impact to improve the lives of our customers.

ServiceTitan is seeking a Senior Director of Product Management to own our Accounting domain - one of the highest-stakes product areas in the company. Everything in ServiceTitan connects to accounting, and we're at a pivotal moment: building AI-native products that will fundamentally change how contractors run their finances, while creating a world-class accounting experience that scales across every trade and business size we serve.

You'll be defining what modern accounting software looks like for the trades — from AP and AR workflows to GL structures, ERP integrations, and the AI-powered experiences that sit on top of all of it. You'll own the roadmap, lead a team of senior PMs, and have a real seat at the table in shaping ServiceTitan's product strategy.

If you want to ship products that matter, work in a domain where the complexity is genuinely interesting, and have ownership over your roadmap and your team - this is the role.

What you'll do:

• Define and own the vision for ServiceTitan's accounting platform, building a cohesive, scalable product that works for contractors at every stage of financial maturity
• Build AI-powered accounting features that create real value for the CFO organization — from helping a small operator get off spreadsheets and close their books for the first time, to giving a multi-entity CFO the financial visibility and controls they'd expect from enterprise-grade software
• Provide thought leadership, strategic clarity, and crisp communication to your team and the broader organization on accounting product strategy and roadmap
• Work across engineering, design, finance, and GTM to identify opportunities to simplify the product and deliver results — with a focus on end-to-end ownership, not just your team's surface
• Partner directly with customers to validate direction, build trust, and translate real pain into product insights, strategy and value delivery
• Lead, grow, and advocate for a team of product managers; set a high bar for rigor, customer empathy, and business impact
• Define and obsess over key metrics: product quality, adoption, customer sentiment, and the business outcomes that accounting touches across the platform

What you'll bring:

• 10+ years of product management experience, with leadership experience in b2b SaaS environments
• Deep accounting domain expertise — you understand GL structures, AP/AR workflows, and how ERP systems (Spectrum, Sage, QuickBooks, NetSuite, or similar) model accounting constructs; construction or field services accounting experience is a strong plus
• Proven ability to own complex, cross-functional product areas where architectural decisions have upstream and downstream effects across multiple teams and integrations
• Strong instinct for where AI genuinely improves accounting workflows and the product judgment to know where it doesn't
• Track record of being an influential leader: able to advocate effectively for your team, bring stakeholders along, and build alignment
• Excellent communication to both technical and non-technical audiences, with experience engaging customers constructively and earning their trust
• A bachelor's degree or equivalent practical experience; an MBA or graduate degree is a plus but not required.

Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith salary ranges estimate for this role is

Zone 1: $290,800 USD - $436,200 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA

Zone 2: $271,800 USD - $407,600 USD Applicable for: All other US locations.

International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.