Celebrant Program Supervisor at Service Corp… · CO -…

Celebrant Program Supervisor

Location: CO - Wheat Ridge

Our associates celebrate lives. We celebrate our associates.

Develop the Celebrant Program for a territory or market including staff development, marketing, and program standards. Responsible for achieving year over year growth goals.

RESPONSIBILITIES

Program Development

• Develop the Celebrant Program. Collaborate across the company for best practices and information. Establish program standards. Develop and train Celebrants in program standards and expectations. Market program within the territory.
• Maintain program and continually improve to meet family needs. Collaborate across the company and with

Administration

• Coordinate staff work and time-off schedules ensuring appropriate coverage and minimizing overtime.
• Identifies and implements innovative solutions for program or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures
• Gathers data for annual expense and personnel budgets, reviews expense statements and takes necessary actions to control and reduce costs. Ensures adequate supplies are available. Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications. Identifies capital needs and plans accordingly.

People Development

• Develop a strong, trusting, and reliable team. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Constructively address issues and provide tangible and appropriate feedback. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover. Monitor training and licensing requirements ensuring staff is re-trained/licensed prior to expiration.

• Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Establishes pay, recommends pay increases, special pays, and career advancements.

• Discipline staff as necessary. Writes development plans to close behavior or skill gaps. Collaborates with Human Resources throughout discipline, development, and termination processes. Recommends and discusses terminations with Leadership.

Celebrant

• Perform the responsibilities of a Celebrant

Background

Education & Licenses:

• High School Diploma or equivalent required
• Certified Celebrant
• Valid driver’s license with an acceptable driving record

Experience & Knowledge:

• At least six (6) years’ performing Celebrant responsibilities
• Experience leading teams or formal management responsibilities preferred

Skills & Abilities (not listed within Competencies):

• Computer literate and proficient with MS Office, Word, Excel, and Power Point

Work Conditions

When considering the work environment associated with this job, the following factors may apply:

• Environment - Work is primarily indoors
• Attire - professional attire required when in contact with families
• Postures – Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings
• Physical Demands – Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Hours – May work beyond standard hours or schedule as business needs arise
• Travel - limited amount of local and/or multiple location travel required; ability to lift and carry luggage

Compensation:

$65,000.00 yearly

Benefits:

Medical * Dental * Vision * Flexible Spending Accounts (health care and dependent care) * Health Savings Account with Company Contribution * Sick Leave * Short-Term Disability * Long-Term Disability * Life Insurance * Voluntary Accidental Death or Dismemberment Insurance * Dependent Life Insurance * SCI 401(k) Retirement Savings Plan with Company match * Employee Assistance Program

Postal Code: 80033Category (Portal Searching): OperationsJob Location: US-CO - Wheat Ridge