Shift Manager at SERJ Group in Norton, KS

Job Summary: This position performs, leads, and supervises basic operational duties to

provide quality products and service to guests.

Essential Duties:

Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp,

back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as

assigned to meet operational and quality standards.

Ensures team is working to capacity and meeting speed of service standards

Coaches and trains crew members on tasks.

Comply with all company policies, procedure, and operational standards.

Assist with new employee orientation and training.

Report customer or employee complaints/issues to MOD

Perform, lead, and supervise regular cleaning and sanitation duties – including trash

disposal, mopping, sweeping, washing dishes and food preparation tools, wiping

counters, sanitizing food preparation areas, cleaning equipment, and emptying used

grease – pursuant to operational standards.

Regular attendance.

Additional Duties:

Lead shift meetings

Move and stock food product weighing up to 50 pounds.

Perform other job-related duties as assigned or required.

Required Skills/Abilities:

General restaurant or retail knowledge

Basic math and reading skills.

Effective verbal and written communication skills

Ability to follow directions.

Multi-tasking skills, decision-making, leadership, time-management, and conflict-

resolution skills

Education/Experience: High school diploma or equivalent preferred.

Time/Shift Expectations: Minimum of 30 hours per week; irregular hours, nights; weekends;

and holidays

Physical Requirements/Working Conditions: Continuous standing, bending, reaching,

moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat

and hot liquid shortening while cooking; frequent exposure to freezer when stocking food

items; occasional exposure to extreme temperatures based on variable weather conditions.

Benefits: Eligible variable-hour employees may qualify for medical, dental, and vision coverage with a company contribution toward employee-only coverage after completing a

12-month measurement period and averaging 30+ hours per week. All employees may enroll in legal services and identity protection plans after 60 days. We also offer paid time off you can use for any reason, plus a 401(k) plan for employees age 21+ who meet plan requirements.

Work schedule

• Weekend availability
• Holidays
• Overtime

Benefits

• Flexible schedule
• Paid time off
• 401(k)