Category & Brand Experience Associate Manager,… at Sephora · San…

Category & Brand Experience Associate Manager, Fragrance

Location: San Francisco,CA,United States

Job ID: 298059
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Retail Operations
Work Location: Hybrid Schedule - San Francisco

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All official Sephora US recruitment emails will come from a @sephora.com email address. We will never interview via text, ask you to download unfamiliar software, or request sensitive personal information such as your SSN or banking details via email, phone, or text. Learn more about Sephora on our official careers site inside-sephora.com, and search for verified US roles at join.sephora.com.

Your Role at Sephora:

Ready for a career glow up? As an Category & Brand Experience Associate Manager, Fragrance, you’ll be serving as the primary education contact for brand partners and merchants while contributing fragrance subject matter expertise to training content. The work you do will impact beauty, as you develop best-in-class education that builds store team capability, strengthens selling behaviors, and enhances the client experience in a fast-paced retail environment. You’ll be part of a team that’s united in beauty, supported by those who are equally passionate about creating engaging learning solutions and driving operational excellence across Sephora stores and Sephora at Kohl's.

What You’ll Do:

• Subject Matter Expertise: Contribute fragrance subject matter expertise to education content, including training materials, tips and techniques, videos, digital modules, and facilitated learning experiences.
• Content Design: Create, collaborate on, and support the design of personalized, relevant content that builds product and fragrance knowledge and supports the client experience.
• Program Planning: Work with the supervisor to identify program and skill gaps and recommend training needs that support client service, category expertise, and priority brand objectives.
• Execution Support: Coordinate recurring monthly brand programs, including program planning, partner follow-up, stakeholder collaboration, and execution support.
• Curriculum Partnership: Partner with cross-functional teams on instructional design, production, and delivery of fragrance education curriculum while identifying and communicating operational risks.
• Performance Tracking: Maintain tracking tools and records for fragrance, brand, and product exposures while analyzing program performance against established KPIs to share recommendations with leadership.

What You’ll Bring:

• Experience: 3 to 5+ years of experience in retail or beauty education, applying client service or selling skills.
• Communication Skills: Strong verbal and written communication skills with the ability to tailor messages and communicate needs clearly for diverse audiences.
• Organization & Planning: Highly organized and able to manage multiple priorities, timelines, and deliverables with accuracy.
• Collaboration & Teamwork: Collaborative team player who builds strong cross-functional partnerships and works effectively with internal and external stakeholders.
• Initiative & Problem Solving: Creative and practical self-starter who takes initiative, works independently, and brings thoughtful ideas and attention to detail to the work.
• Adaptability & Passion: Flexible and resilient with a deep passion for creating best-in-class experiences and supporting training for varied audiences and skill levels.

What You’ll Get:

The annual base salary range for this position is $89,335.00 - $99,845.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.

• Caring Community. You’ll collaborate with teammates who are equally passionate about innovating and driving the industry forward – together, united in beauty.

• Fulfilling Path. Your career transformation starts here, with opportunities that will challenge, stretch and develop your skills.

• Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) that your individual voice is a part of.

Rewards as Unique as You:

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health. Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.

• Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.

• Balance. You’ll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more.

• Growth. Career growth is built into every role, with access to training, development, and tuition reimbursement.

• Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.

• Support. Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation ta applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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