Bilingual English/Spanish Call Center… at Senior Health… · St Charles

Summary: Senior Health Solutions is a state-licensed agency that specializes in Medicare Life and Health Insurance, committed to delivering outstanding customer service. The Bilingual English/Spanish Call Center Representative will assist customers with their Medicare inquiries and provide them with necessary information to make informed decisions while undergoing extensive training. Responsibilities: - Help customers with their Medicare questions or needs by providing them with the information they need to make informed decisions Required Qualifications: - Must be fluent in speaking, reading, and writing both English and Spanish - Active Listening Skills, able to give full attention to what clients are saying - Ability to multitask - Good computer and keyboarding skills - Ability to learn new software quickly - Outgoing and energetic attitude Preferred Qualifications: - Previous Call Center experience a plus (not required) - Previous translating experience, in work position a plus (not required) Required Skills: Outgoing Attitude, Energetic Attitude, Spanish Benefits: Bonus and Commission, Health Insurance, 401k (with a partial match), Paid Vacation, Paid Training