Security Responder at Securitas… · Red Oak

No experience necessary! If you have retail, food service or hospitality industry background you are a great fit for this role; if not, we will provide you with the training and everything you need for a great introduction to a career in the security industry.

Job Title: Security Responder

Role Focus: Patrol & Site Security, Incident Response, and Access Control

Job Summary

The Security Responder is responsible for maintaining the safety and security of site operations through proactive patrols, rapid incident response, and accurate security documentation. This role serves as a first responder to security events, supports access control operations, and maintains continuous communication with security command centers and site leadership to ensure compliance with security standards and response expectations.

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Key Responsibilities

Patrol & Site Security

• Conduct interior and exterior patrols of production and non-production areas, including colocation spaces (colos), cages, HBI racks, alarmed doors, and other critical environments.
• Perform deliberate door and locking mechanism checks to confirm all areas are secured and free from signs of tampering.
• Complete Routine, Enhanced, Critical Environment (CE), and Camera patrols as assigned.
• Accurately document patrol results in accordance with established procedures.

Incident & Alarm Response

• Respond to dispatched incidents, alarms, and security events as directed by CRS, PSOC, or site leadership.
• Act as the first responder on scene by securing affected areas, gathering time-sensitive information, and preserving evidence without conducting follow‑up investigations.
• Escalate incidents appropriately and within required response time thresholds to ensure timely resolution.

Documentation & Reporting

• Accurately document patrols, security observations, and incidents using Desk Journal entries, Patrol Checklists, Security Action Reports (SARs), and other required systems.
• Ensure consistency of documentation across systems and compliance with audit and regulatory standards.
• Record non-routine events that interrupt patrols, including actions taken and notifications made.

Access Control & Key Management

• Support access control operations, including security escorts, secured rack checks, and hard key procedures, as directed.
• Conduct enhanced patrols associated with secured rack key returns and verify racks are properly locked and secured.
• Assist with screening or Security Operations Center (SOC) functions when required, without compromising patrol responsibilities.

Communication & Shift Support

• Maintain continuous communication with CRS, PSOC, and site leadership during patrols and incident responses.
• Participate in shift pass-downs to ensure critical information is communicated to incoming personnel.
• Provide surge support to screening or other security operations when directed.

Security Guard / Securitas Security/ Longview, Texas / TXDPS License #B01835

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

About the Team

Our Company Mission:

Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

About the Company

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include:

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.