Intern, Digitization at Securitas… · Remote

Summary: Securitas Security Services USA, Inc. is a dynamic and innovative Security company dedicated to making the world a safer place. They are offering an internship opportunity for undergraduate students to support North America Operations by documenting and improving digital tools and workflows. Responsibilities: - Create clear how to guides, job aids, and reference materials for NA Operations tools and workflows - Develop short video walkthroughs and visual training content to support digital adoption - Support documentation of current state and future state operational processes - Assist with organizing and maintaining digital content in Microsoft 365 tools - Track basic usage or engagement metrics related to training materials and report findings - Support other digitization and documentation tasks as needed within NA Operations Required Qualifications: - High school diploma or GED - Currently pursuing a bachelor's or master's degree in a relevant field such as business, operations, communications, digital media, information systems, or a related discipline - Comfortable using Microsoft 365 tools such as SharePoint, Teams, PowerPoint, and Excel - Familiarity with at least one BI or visualization tool (e.g., Power BI, Tableau, Oracle Analytics) - Ability to organize information and follow structured processes - Interest in operations, process improvement, or digital enablement - Strong written communication skills with the ability to explain processes clearly and simply Preferred Qualifications: - Experience creating training materials, guides, or instructional content - Basic familiarity with process documentation or workflow mapping - Exposure to simple reporting, analytics, or dashboards - Basic design or video editing experience Required Skills: Microsoft 365, SharePoint, PowerPoint, Excel, Business Intelligence Tools, Power BI, Tableau, Oracle Analytics, Process Documentation, Workflow Mapping, Video Editing, Teams