SARVESH TRUCKS ASHOK LEYLAND
Service Advisor at SARVESH… · Arakkonam
Mid LevelOn-siteFull-timeArakkonam, Chennai, Tamil Nadu15000 INR–20000 INR/mo
Job Description
- Customer Intake and Diagnosis. Greet customers, listen to their concerns, and perform initial walk-around inspections to accurately document symptoms on a job card.
- Cost Estimation and Approvals. Prepare transparent written estimates for parts and labor, establish promised completion times, and secure customer authorization before work begins.
- Technician Coordination. Translate customer complaints into clear technical instructions for mechanics and check on repair progress throughout the day.
- Status Updates and Upselling. Keep customers informed of repair milestones, notify them immediately of any unexpected issues, and recommend legitimate preventative maintenance.
- Quality Check and Handover. Inspect completed work for cleanliness and accuracy, review the final invoice with the customer, and process payments.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Provident Fund
Work Location: In person