SAP Customer Success iXp Intern – SAP… at SAP IT… · Chicago

Job Description

What You’ll Build

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it’s the foundation for a career built on connection, creativity, and impact.

Position title: SAP Customer Success iXp Intern – SAP Experience Center Showcase Support

Location: Chicago, IL (Hybrid)

Expected Start: November/December 2026

Contract Duration: 12 Months

Schedule: 40 HR/week

The SAP Experience Center Showcase Support Intern supports the organization to ensure the flawless execution of every customer interaction.

Key Responsibilities and Tasks

· Preparation and execution support of customer visits

· Participate in preparation calls with account teams and storytellers in order to prepare the space as needed for each tour. Work with our team of experts to gain an overall understanding of the showfloor content of SAP enterprise software solutions and technology Innovation is required.

· Support content creation for customized tours

· Customize the showfloor for upcoming customer tours if needed

· Support the execution of customer tours including broadcasting support if needed

· Take photos and notes during important visits

· Coordination and support of all onsite customer and partner events in the Experience Center to ensure a seamless experience working closely with our customer engagement team

· Maintenance and operations support of the Experience Center showcase space

· Connect with 3rd party support partners for troubleshooting assistance and coordinate proactive maintenance activities

· Prepare the showroom daily to receive the customer and account team for their tour

· Leverage livestreaming capabilities to provide production support during virtual events

· Learn SAP Experience Center portfolio of Innovation Showcases and present the contents to participants after gaining proficiency over a period of time

· Contribution to project management, reporting, and communication-related to the Experience Center

· Support projects across the North American Experience Centers and Create content for executive briefings in the form of PowerPoint presentations, Excel reports, videos, etc.

What You’ll Bring

We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

· Currently enrolled as a student at a university/college or recent graduate

· Preferred fields of study: Computer Science, Engineering, Business Administration or related course of study

· Curiosity in AI and technological topics, fast learner, and an urge to understand how things work

· Proficiency with IT Tools and especially proficient Microsoft productivity tools (PowerPoint, word, excel)

· Strong interpersonal communication skills

· Ability to work in a global and international environment

· Experience in project management with a high degree of motivation and ability to work autonomously

· Embraces fast pace, constant change with grace under pressure

Where You Belong

Be part of SAP Next Gen, a global community for students, universities, schools and educational partners, who are enthusiastic about innovation and technology.

1. Culture of Collaboration: Partner with well-versed SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support.

2. Project-driven Experience: Kickstart your career with hands-on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better. You’ll have endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.

3. Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, dynamic environment. Open doors for future career opportunities within SAP and beyond.

SAP Experience Centers provide highly customized engagements designed to ensure customer success, build relationships, and ultimately drive revenue. The Experience Center team brings together account teams, subject matter experts, and executive leadership to demonstrate SAP’s deep knowledge of the customer’s specific business, industry, and markets. Learn more about SAP Experience Centers on SAP.com

Equal Employment Opportunity (EEO) Statement

Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Additional Information

All your information will be kept confidential according to EEO guidelines.

About SAP

With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.

As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency

SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.