(USA) Personal Shopper - Sam's at Sam's Club in Onalaska, WI

Summary: Sam's Club is a retail membership warehouse offering a range of products and services. The Personal Shopper role focuses on providing exceptional customer service, fulfilling member orders, and supporting membership growth while ensuring safety and compliance within the facility. Responsibilities: - Develops and supports Membership by providing information on Membership benefits promoting the value of Company products and services processing Memberships upgrades and credit accounts participating in sales and marketing events and making efforts to meet Membership goals - Maintains safety of Facility by following all safety standards procedures and guidelines including conducting safety sweeps following proper forklift spotting procedures following proper procedures for handling and disposing of hazardous materials following Company steel standard guidelines and correctingreporting unsafe situations to Management - Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders pulling items from shelves scanning items wrapping and palletizing items ensuring the accuracy of orders and invoices securing items until Members arrive and following up on outofstock merchandise to meet Member needs - Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback - Provides Member service by acknowledging the Member identifying their needs assisting with purchasing decisions locating merchandise resolving issues and concerns and promoting the Companys products and services - Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent Respect the Individual: Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence Respect the Individual: Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve our Customers and Members Delivers results while putting the customer first Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience Strive for Excellence: Drives continuous improvements is open to and uses new technologies and skills and supports others through change Required Skills: Membership processing, Order fulfillment, Forklift spotting procedures, Hazardous materials handling, Safety standards compliance Benefits: Health benefits include medical, vision and dental coverage, Financial benefits include 401(k), stock purchase and company-paid life insurance, Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable., Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more., Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.