Sales Associate at Royal Dough Bakers in Alexandria, LA

Job Brief: We are looking for a Sales Associate to manage preparing food items, ensure all transactions run smoothly, and to help us maximize the customer experience. Responsibilities: • Clean kitchen equipment and tools before use • Adjust oven temperatures to ensure proper baking • Decorate cookie cakes with glazes, icings, and edible toppings • Shape dough for preparation of Cookie Cakes • Prepare custom-made pastries based on customers’ preferences (e.g. cookie cakes) • Understanding of food safety practices • Excellent time-management skills • Use electronic equipment, like cash register and POS • Maintain clean and tidy checkout areas • Collect payments whether in cash or credit Job Requirements: • Ability to issue receipts, refunds, or change orders if necessary • Ability to cross-sell products and introduce new ones • Ability to resolve customer complaints and guide them/provide relevant information • Work experience as a retail cashier or in a similar role preferred • Guest service skills • Experience with cake decoration techniques preferred • Ability to remain calm and focused in a fast-paced environment • Basic math skills • Team spirit, with a customer-focused attitude • Strong communication skills