Rosewood London
Bartender - Holborn Dining Room at Rosewood London in London
Entry LevelOn-siteFull-timeLondon
Job Description
OUR PURPOSE AND CULTURE
We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey.
At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.
THE TEAM
You will be part of our Food and Beverage team, working closely with the Outlet Manager and the wider bar and service team. Together, you will create memorable experiences for our guests through attentive service, exceptional beverage knowledge and genuine hospitality.
YOUR ROLE
As a Bartender, you will play an important role in delivering the highest standards of hospitality. From preparing the bar for service and creating and serving drinks to anticipating guest needs and maintaining a welcoming environment, you will help ensure every guest experience is one to remember.
HOW YOU’LL MAKE THE PLACE
At Rosewood Hotel Group, your voice is heard and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations.
We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them, and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.
We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey.
At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.
THE TEAM
You will be part of our Food and Beverage team, working closely with the Outlet Manager and the wider bar and service team. Together, you will create memorable experiences for our guests through attentive service, exceptional beverage knowledge and genuine hospitality.
YOUR ROLE
As a Bartender, you will play an important role in delivering the highest standards of hospitality. From preparing the bar for service and creating and serving drinks to anticipating guest needs and maintaining a welcoming environment, you will help ensure every guest experience is one to remember.
HOW YOU’LL MAKE THE PLACE
- Create memorable guest experiences through warm, attentive and unobtrusive service.
- Prepare and serve beverages with a strong understanding of our drinks offering, including wines.
- Take and process orders, serve and clear food, and confidently respond to guest queries about our menus and drinks.
- Prepare the bar for service, ensuring opening procedures, mise en place, stock and cleanliness standards are consistently maintained.
- Anticipate guest needs and prioritise service appropriately, including for VIPs, regular guests and guests requiring additional attention.
- Work collaboratively with your colleagues, responding promptly to guest requests and communicating any unresolved issues to the appropriate supervisor.
- You have strong beverage knowledge and can confidently discuss drinks, including wines, with guests.
- You take pride in delivering attentive, professional and genuinely welcoming service.
- You are comfortable taking and processing orders and working with a POS system.
- You understand the importance of preparation, cleanliness and organisation within a busy bar environment.
- You work well as part of a team and bring a positive, collaborative approach to service.
- You are flexible, attentive to detail and committed to maintaining high standards of professionalism and personal presentation.
- 28 days paid holidays per annum including Bank Holidays
- Discounts on Food & Beverage
- Company pension scheme and life assurance
- Enhanced sick pay policy
- 12 complimentary room nights per year and F&B discount worldwide
- Up to 16 weeks paid parental leave
- Talent development opportunities
- Involvement in Corporate Social Responsibility programmes and wellbeing activities
At Rosewood Hotel Group, your voice is heard and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations.
We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them, and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.