Administrative Professional at Rollins, Inc. in Opelika, AL

Summary: Rollins, Inc. is a company that values honesty, integrity, and excellence, and they are seeking an Administrative Professional to serve as a critical link between customers and service professionals. The role involves managing customer communications, ensuring accurate documentation, and supporting operational needs to maintain smooth operations.

Responsibilities:
- Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution
- Document customer accounts and ensure all paperwork is completed accurately and promptly
- Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go
- Handle additional tasks and projects as needed to support the team
- Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service
- Foster consistent communication with customers, ensuring their needs are always met

Required Qualifications:
- High School Diploma or equivalent required
- No experience necessary!
- Must be at least 18 years of age
- Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint

Required Skills: Microsoft Word, Microsoft Excel, Microsoft PowerPoint

Benefits: A comprehensive benefits package including medical, dental, vision, maternity, and life insurance., 401(k) plan with company match, employee stock purchase plan., Paid vacation, holidays, and sick leave., Employee discounts., Industry-leading, quality training program.