Unit Secretary-Sr at Rochester Regional Health in Rochester, NY

SUMMARY

As a Senior Unit Secretary, your exceptional ability to mentor, train and guide others provide valuable support throughout the unit and efficient, organized information flow.

STATUS: Full-Time

LOCATION: Rochester General Hospital

DEPARTMENT: Cardiac Cath Lab

SCHEDULE: 8-hour Day shift

ATTRIBUTES

• In lieu of degree, equivalent combination of education and work experience will be considered
• Two (2) years of related work experience in a healthcare setting or customer service setting preferred
• Excellent verbal and written communication and organization skills
• Demonstrated experience with PC and office programs including, but not limited to: database management, spreadsheets, word processing and presentation software

RESPONSIBILITIES

• Leadership & Patient Care. Provide training and mentoring to new team members; promote participation in organizational activities; greet visitors, patients and team members entering unit; provide escorts to other areas when needed; monitor and maintain nurse call system; respond to patient’s call for service as needed; daily rounding of patients on unit, update whiteboards, survey rooms for potential harm and ensure safety measures are in place
• Organization & Management. Responsible for administrative duties as assigned by Unit Nursing Leadership; organize the day-to-day operations of the unit; maintain patient flow for unit by verifying daily census and updating in Care Connect; answer telephone, routes calls and provide administrative support for nurses and physicians; maintain appropriate inventory and supply levels determined by unit
• Documentation. Create work orders, HELPSTAR tickets and report any unit needs to appropriate department; complete scanning of patient’s documentation in a timely manner; complete End of Life process, including documentation and notifications

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS: Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE: $17.50 - $20.00

CITY: Rochester

POSTAL CODE: 14621

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.