Training Coordinator at Robert Bosch · Maple…

companyDescription Do you want your ideas to shape the technology of the future? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve the lives of people across the world. Welcome to Bosch. The Bosch Group operates in four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology employing over 420,000 associates in 128 countries worldwide – 85,000 associates in research and development, of which nearly 44,000 are software engineers, and more than 6,000 associates in the UK and Ireland. jobDescription Promote the Bosch Service Training portfolio to increase course uptake, customer retention, and revenue. Support the development of sales plans and contribute to achieving departmental revenue targets. Act as a key point of contact for customers, managing course enquiries and maintaining ongoing engagement. Liaise with customers, suppliers and stakeholders to support the planning, scheduling and successful delivery of training programmes Collaborate with internal departments (UK and global) to align training solutions with broader business objectives Oversee the coordination of training events at the Bosch Service Training Centre and nationwide locations. Manage logistical requirements for regional training delivery across the UK and Ireland. Allocate and manage resources to ensure efficient and effective course delivery. Ensure accurate system updates relating to delegates and training records via internal systems and LMS platforms. Support internal finance processes including invoicing, cost tracking, and revenue reporting. Monitor performance metrics including course utilisation, customer acquisition, and conversion rates. Contribute to forecasting and reporting activities to support strategic planning. Manage pre- and post-course administration activities to ensure a seamless customer experience. Support the Training Manager with operational and commercial initiatives. Maintain high standards of communication with delegates and organisations on a daily basis. qualifications Strong customer engagement and relationship skills. Excellent communication skills, both written and verbal. Strong organisational, time management, and problem-solving abilities. Ability to manage multiple priorities in a fast-paced environment. Proficient in Microsoft Office applications (Excel, Word, PowerPoint). Experience using Learning Management Systems (LMS). Experience with CRM, database systems or SAP is desirable. A valid driving licence is advantageous additionalInformation On offer is a competitive salary and pension contributions. With a great package of benefits including but not limited to; Minimum 25 days holiday excluding Bank Holidays (pro rata basis). Perkbox membership Cycle to Work Scheme Simply Health Scheme Supportive family friendly working policy Flexible working opportunities Access to discounts on retailers, restaurants, holidays and much more Employee Assistance Programme Access to 'BeFit' wellbeing initiatives Free on-site parking We will also provide opportunities for personal and professional development including ongoing upskilling training and development opportunities.