Customer Supply Chain Consultant… at Robert Bosch · Casablanca

Company Description

Robert Bosch Morocco is a growing company of the Bosch Group located in Casablanca, Morocco. With around two hundred associates, we operate in the business divisions Automotive Aftermarket, Power Tools, and Thermo Technology.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.

Join in and feel the difference.

Job Description

We are seeking to hire a dedicated, organized, and efficient "Customer Supply Chain Consultant Trainee" to join our team.

- Primary customer contact for Order Intake and follow up
- Interface between customer & logistics service providers (including warehouse & transport arrangements & communication
- Orders on Hand management, including back order follow up, monitoring & feedback
- Support to the Sales and Accounting Teams for Accounts Receivables related to RFC & POD processing & submissions
- Handle and respond to all customer requests
- Support business with Automation projects related to customer data processing (order placement, order amendment etc)
- Coordination & monitoring of reverse logistics processes including processing of customer RFCs and Claims
- Customer 3rd Party Business coordination including processing & monitoring of battery & direct orders
- Facilitating export customer documentation & transportation processes
- Automotive telephone sales
- Handling very low level Technical inquiries on parts availability.
- Support sales and marketing in promotional activity.
- Reporting ( customer backorder, claims, ect...).

Qualifications

• University degree in business administration, logistics or equivalent
• Excellent organisational skills with ability to multitask and work under pressure
• Proficiency in MS Office suite (SAP experience an advantage)
• Strong coordination skills and customer orientation
• Ability to build relationships and cooperate with people at all levels
• Working knowledge of supply chain processes
• Technical understanding of the automotive industry is a plus
• Fluent in English

Additional Information

ANAPEC placement contract with a duration of 12 months.