Lead Automation QA Engineer at Ringcentral · Bengaluru

Lead Automation QA Engineer Location: Bangalore, India Say hello to possibilities. It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, anytime, on any device. To succeed in this role you must have experience in: Collaborate with engineering and QA teams to enhance and automate testing strategies, as well as optimize software configurations. Design, develop, and maintain automated integration and end-to-end test suites using tools and technologies such as Selenium, JavaScript, Python and Appium. Partner with development teams to create comprehensive test plans, analyze functional and non-functional requirements, and provide training on automation frameworks when needed. Build and maintain reusable test automation frameworks to support broader engineering teams. Develop and execute test cases, prepare test data, analyze results, and implement functional testing within the defined frameworks. Continuously refine testing practices and methodologies to align with evolving products and emerging technologies. Define performance testing strategies, prepare test data, and execute high-level performance tests in collaboration with product managers. Actively participate in Agile/Scrum ceremonies, including sprint planning, daily stand-ups, code reviews, and product demonstrations. Preferably having the knowledge of phone communication and protocols such as VOIP, SIP, Web Sockets. Desired Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related discipline (or equivalent practical experience). Minimum of 9+ years of hands-on experience in web and mobile application testing. Strong ability to analyze, review, and enhance front-end components and API integrations. Proficiency in automation and programming tools such as Core Java, Python, Selenium, Cypress, and TestNG. Demonstrated capability to think critically and evaluate complex systems with a comprehensive approach. Excellent documentation and technical writing skills. Eagerness to learn, explore, and document new systems and technologies. Solid understanding of cloud infrastructure concepts, including compute, storage, and networking. Familiarity with CI/CD pipelines and tools such as Jenkins, Hudson, GitLab CI, Maven, and Gradle. Experience in designing and developing test automation frameworks, creating test cases, and setting up execution environments aligned with project needs. Nice to have: Knowledge of Typescripts, Python, Appium What we offer: Mediclaim benefits Paid holidays Casual/Sick leave Privilege leave Bereavement leave Maternity & Paternity leave Wellness programs & coaching Employee referral bonus Professional development allowances Night shift allowances RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is  your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life. RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.