Rightmove→
Remote Account Manager - Major Accounts at Rightmove · Home-based
Skills
Job Description
Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen.
We’re home to the UK’s largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market.
This role is part of our Estate Agency (EA) business, where our partners are at the heart of everything we do, and we’re dedicated to helping them thrive in an increasingly competitive market. You’ll be taking care of a diverse customer base made up of various corporate branches we partner with. Your goal will be to achieve activity, growth, retention, and partner satisfaction targets. You’ll accomplish this by understanding their needs, recommending tailored solutions, and providing outstanding value through market insight and data.
Package - £32,000-£35,000, £7,500 OTE (uncapped & guaranteed for the first 4 months)
What you'll do:
- Proactively reach out to an existing partner base of around 180 accounts across the territory.
- Understand the needs of our estate agent partners, identify growth opportunities, and present tailored solutions through phone and video calls (MS Teams).
- Interpret and share partners’ performance data through engaging storytelling to add value and demonstrate ROI.
- Meet weekly KPIs and performance metrics that align with business goals, including telephone and virtual meetings, quarterly contact rate, revenue, and retention.
- Introduce new Rightmove initiatives and business campaigns to our partners.
- Identify and conduct relevant product and service training with partners to strengthen our relationships.
- Be the go-to person for answering partner queries, resolving issues, and providing effective solutions.
- Keep all information updated in relevant databases and ensure CRMs are maintained accurately.
- Collaborate with internal teams to build strong relationships and deliver the best outcomes for our partners.
- Regularly share insights with colleagues and key internal stakeholders to enhance our service and product offerings.
- Plan and prepare for your partner base, including weekly priorities, retention strategies, and growth opportunities.
You are someone who:
- Consistently exceeds B2B sales targets and business KPIs.
- Has a positive “can-do” attitude and a growth-oriented mindset.
- Thrives in and contributes to a dynamic and hardworking team environment.
- Effectively manages partner expectations and delivers exceptional service.
- Shows tenacity, resilience, and flexibility in all situations.
- Takes ownership and accountability for your account base and actions.
- Exhibits a growth mindset and a willingness to learn, develop, and embrace feedback.
- Excellent verbal and written communication skills.
- Demonstrates strong planning and organisational abilities.
Salary range
£30,000—£35,000 GBP
About Rightmove
Our vision is to give everyone the belief that they can make their move. We aim to make moving simpler by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen.
We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market.
Despite this growth, we’ve remained a friendly, supportive place to work, with employee #1 still working here! We’ve done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include:
- **We create value…**by delivering results and building trust with partners and consumers.
- **We think bigger…**by acting with curiosity and setting bold aspirations.
- **We care deeply…**by being real, having fun, and valuing diversity.
- **We move together…**by being one team - internally collaborative, externally competitive.
- **We make a difference…**by focusing on delivering measurable impact.
We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we’re a great place to work, we’re clearly doing something right!
If all of this has caught your eye, you may well be a Rightmover in the making......
People are the foundation of Rightmove - We’ll help you build a career on it.
What we offer
- Cash plan for dental, optical and physio treatments.
- Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
- 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.
- Contributory stakeholder pension.
- Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.
- Competitive compensation package.
- Paid leave for maternity, paternity, adoption & fertility.
- Travel Loans, Bike to Work scheme, Rental Deposit Loan.
- Charitable contributions through Payroll Giving and donation matching.
- Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.
- We offer hybrid working with a minimum of 2 days in the office. For our roles, such as Field or Home-based positions, different working arrangements apply - full details will be shared during the recruitment process.
As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation.
At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.