Senior Automation Product Specialist - Industrial… at Rexel · Orlando

Company Description

Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

Job Description

Build solutions. Develop customers. Grow the industrial controls business across one of Florida’s most dynamic markets.

Rexel Automation is growing in Florida, and we’re looking for an Industrial Controls Specialist to help us build the next phase of our business across Orlando and Florida’s East Coast. If you understand industrial controls and enjoy being in front of customers, this could be a great opportunity. You’ll spend time inside manufacturing facilities, working with OEMs and machine builders across industries ranging from entertainment and water to aerospace and space, solving applications and helping customers improve and modernize their operations.

This isn’t simply a technical support position. You’ll help drive Rockwell Automation’s full portfolio of products and solutions for Rexel, working alongside our sales organization and leading technology partners to identify opportunities, develop solutions and win business. From motor control and drives to sensing, safety, connectivity and complete control-panel solutions, you’ll become a trusted technical and commercial resource that customers and sellers rely on to move opportunities forward.

If you understand industrial controls, enjoy solving customer problems and want the opportunity to build a business rather than simply support one, we’d love to talk!

Summary:
The Senior Automation Product Specialist is responsible for assisting Outside sales to drive sales of automation products and solutions to customers. Responsible for understanding the features and benefits of the products and solutions, providing product knowledge and addressing customer inquiries. The Senior Automation Product Specialist's goal is to build strong relationships with customers, identify their needs, and recommend the most suitable products and solutions to meet those needs.

What You'll Do:

• Own and grow the industrial controls business across Orlando and Florida’s East Coast.
• Partner with Rexel sales, Rockwell Automation and technology partners to identify opportunities, expand accounts and win business.
• Help customers select, specify, demonstrate and apply industrial control and automation solutions.
• Support solutions across motor control, drives, sensing, safety, networking, connectivity and control-panel applications.
• Work with OEMs, machine builders, system integrators, panel builders and end users on new applications and modernization projects.
• Conduct customer visits, demonstrations, training and technical presentations to develop opportunities and introduce new technologies.
• Build and manage an actionable opportunity pipeline, including competitive conversions and account whitespace, and drive opportunities through closure.
• Meet or exceed sales goals of assigned technology offer
• Lead and support sales efforts with key targets, key customers, and key opportunities in assigned product and/or area/region
• Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities
• Establish relationships with sales and customers to better understand sales potential
• Work with sales to establish joint strategies and activities
• Provide expert knowledge to Sales and Branch teams to facilitate quoting, order entry, and order expediting
• Create and present technical and commercial training for internal and external customers
• Describe or demonstrate product to customers
• Acquire, use, and continuously develop personal technical knowledge
• Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery
• Work with prospective customers to move projects through the sales cycle to conclusion
• Properly prepare for sales calls, customers events, etc.
• Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems
• Mentor and coach junior level team members
• Perform other duties as assigned

Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

Qualifications

What You'll Need

• 10+ years of experience
• Electrical distribution industry or related experience required
• Valid Driver’s License
• High School or GED - Required
• 4 Year / Bachelor's Degree - Preferred

Knowledge, Skills & Abilities

• Experience in industrial controls, automation, electrical systems, machine controls, system integration or panel building.
• Strong knowledge of motor control, VFDs, sensors, safety, networking and PLC-based control systems.
• Rockwell Automation / Allen-Bradley experience preferred, with other major industrial automation platforms also valued.
• Comfortable working on the plant floor with engineers, maintenance teams, OEMs and machine builders to understand applications and recommend solutions.
• Ability to turn technical challenges into practical solutions and business opportunities.
• Confident delivering product demonstrations, presentations and customer training.
• Self-motivated, commercially driven and collaborative, with the ability to develop new business and work effectively across sales and technical teams.
• Intermediate/advanced computer skills, specifically with Excel/Outlook/Word.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public.
• Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel.
• Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility.

Additional Information

Physical Demands:

• Sit: Must be able to remain in a stationary position - Frequently – 21% to 50%.
• Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50%.
• Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%.
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20%.
• Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%.
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%.

Weight and Force Demands:

• Up to 10 pounds - Occasionally – up to 20%

Working Environment:

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%
• Travels to offsite locations - Frequently – 21% to 50%

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

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Our Benefits Include:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.