Sales/Branch Manager, Dublin 12 at REXEL in Dublin, Leinster, Ireland

companyDescription Join Rexel/Kellihers Electrical, Ireland’s leading electrical wholesaler. We are recruiting a Sales/Branch Manager for our Dublin 12 branch. jobDescription Role Purpose: To achieve growth by surpassing the sales, margin and commercial targets for the branch and to steer the business to deliver a customer service second to none. Overseeing the daily operations of the branch, including sales, warehousing and accounts. This role is crucial for ensuring the branch operates smoothly and meets its financial and operational targets along with a high level of customer service. Key Accountabilities: Sales & Commercial Leadership • Lead and develop a high-performance sales culture across the branch, with a strong focus on accountability, customer engagement, and commercial results. • Drive branch sales growth, profitability, and margin performance in line with company targets. • Develop and execute local sales and business development strategies to increase market share and maximise opportunities within the region. • Utilise CRM systems and sales reporting tools to monitor pipeline activity, track performance, and drive sales effectiveness across the team. • Coach, support, and develop inside sales and trade counter teams to achieve individual and branch objectives. Customer Experience & Relationship Management • Build and maintain strong relationships with key customers, suppliers, and stakeholders to support retention, loyalty, and long-term growth. • Ensure the branch delivers a customer experience that is second to none through responsive service, product availability, and proactive problem-solving. • Resolve customer escalations effectively and professionally, ensuring positive outcomes and maintaining strong customer confidence. Operational & Branch Management • Oversee the day-to-day operations of the branch, ensuring efficient coordination across sales, warehousing, logistics, and administration functions. • Ensure effective inventory management, order fulfilment, and stock control processes to maintain high service levels and operational efficiency. • Monitor branch performance against financial and operational KPIs, taking corrective action where required to drive continuous improvement. • Manage branch costs and resources effectively to maximise profitability and operational performance. Leadership & People Management • Lead, motivate, and develop branch employees to foster a positive, engaged, and high-performing team environment. • Set clear expectations and performance standards, promoting a culture of ownership, accountability, and continuous improvement. • Support talent development, succession planning, and employee engagement initiatives within the branch. Health, Safety & Compliance • Champion a strong health, safety, and wellbeing culture across the branch. • Ensure full compliance with company policies, procedures, training requirements, and all relevant legislation and regulatory standards. • Maintain high operational and housekeeping standards to ensure a safe and professional working environment at all times. qualifications Requirements: Experience: • Ability to demonstrate a successful track record in the achievement of sales, targets and financial objectives. • Experience commercially managing a branch, business unit, department or function within the industrial supplies sector. • Electrical experience is an advantage however experience gained within the wider B2B industrial sector will also be considered. Skills: Strong leadership, communication, and interpersonal skills. Proficiency in Microsoft Office and ERP systems. Knowledge: In-depth understanding of electrical products and industry trends. Financial Acumen: Ability to manage financial budgets and goals. Key Performance Indicators: • EBITA • Sales • Margin • Live Trading Accounts • NPS Key contacts: •Customers •Branch colleagues •Regional Manager additionalInformation Benefits: Additional leave Bike to work scheme Company events Company pension Employee assistance program Employee discount On-site parking Private medical insurance Sick pay Store discount At Rexel we welcome people from all backgrounds with diverse perspectives and experiences. Our goal is to create a workplace where everyone feels respected and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.