Senior Copier Technician at REVOLUTION OFFICE, LLC in San Diego, CA

We are seeking an experienced and dependable professional to join our team in a senior technical role supporting office equipment installation, maintenance, troubleshooting, and repair. This position plays a key part in delivering high-quality service to customers by ensuring their print and document systems operate efficiently and reliably.

Responsibilities

• Diagnose, repair, and maintain copier and multifunction equipment in a timely and professional manner
• Perform advanced troubleshooting of mechanical, electrical, and network-related issues
• Install, configure, and set up new equipment at customer locations
• Provide technical support and guidance to junior technicians as needed
• Conduct preventive maintenance and perform routine inspections to reduce downtime
• Manage service calls, document work performed, and maintain accurate service records
• Communicate clearly with customers regarding repair status, recommendations, and equipment performance
• Order and manage parts inventory needed for service and repairs
• Stay current on product updates, service procedures, and evolving technologies
• Ensure all work is completed in accordance with safety standards and company procedures

Qualifications

• Proven experience servicing copier, printer, or multifunction office equipment
• Strong knowledge of mechanical systems, electronics, and basic networking concepts
• Ability to diagnose complex technical problems and implement effective solutions
• Excellent customer service and communication skills
• Strong organizational skills with the ability to manage multiple service assignments
• Ability to work independently and as part of a team
• Valid driver's license and reliable transportation, if travel is required
• Ability to lift and move equipment and parts as needed

Preferred Experience

• Prior senior-level field service experience in office equipment or related technical support
• Familiarity with major copier and printer brands
• Experience mentoring or training less experienced technicians
• Understanding of networked print environments and device connectivity

What We Offer

• Competitive compensation based on experience
• Opportunities for professional growth and technical development
• A supportive team environment focused on service excellence
• The chance to work with a wide range of advanced office technology

If you are a skilled technician who takes pride in delivering reliable service and helping customers keep their equipment running smoothly, we encourage you to apply.