Bilingual Account Manager at Rent-A-Center in Lauderhill, FL

Summary: Rent-A-Center is a company that promotes internal growth and offers a career with unmatched earning potential. The Bilingual Account Manager role is responsible for managing rental accounts, delivering exceptional customer service, and driving account performance while building strong customer relationships. Responsibilities: - Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships - Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards - Maintain account health and secure payment commitments utilizing account management tools - Complete assigned routes for deliveries, pickups, and account follow-ups - Deliver white-glove customer service in-store, over the phone, and in customers’ homes - Contribute to sales growth and generate new rental agreements - Safely transport, install, and handle merchandise - Maintain showroom standards and company vehicles - Adhere to all company safety and operational guidelines Required Qualifications: - High school diploma or equivalent - At least 18 years of age - Valid driver's license with good driving record - Strong communication and customer service skills - Ability to lift and move heavy merchandise - Ability to drive a box truck - Standing and driving for extended periods of time Required Skills: Bilingual communication, Account management, Collections, Driving box truck, Delivery and pickup logistics Benefits: Rapid growth and advancement opportunities, Weekly pay, Paid time off, Medical, dental, vision, life & disability insurance, Industry leading 401(k) with company match, Flexible Spending & Health Savings Accounts, Supplemental and voluntary insurance options