Account Manager at Rent-A-Center in Nānākuli, HI

Summary: Rent-A-Center is a company that focuses on providing exceptional customer service and promoting from within. They are seeking an Account Manager to manage rental accounts, build strong customer relationships, and drive sales growth while ensuring account health.

Responsibilities:
- Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
- Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
- Maintain account health and secure payment commitments utilizing account management tools
- Complete assigned routes for deliveries, pickups, and account follow-ups
- Deliver white-glove customer service in-store, over the phone, and in customers’ homes
- Contribute to sales growth and generate new rental agreements
- Safely transport, install, and handle merchandise
- Maintain showroom standards and company vehicles
- Adhere to all company safety and operational guidelines

Required Qualifications:
- High school diploma or equivalent
- At least 18 years of age
- Valid driver's license with good driving record
- Strong communication and customer service skills
- Ability to lift and move heavy merchandise
- Ability to drive a box truck
- Standing and driving for extended periods of time

Required Skills: Account Management, Collections, Delivery and Pickup Operations, Driving Box Truck, Merchandise Handling

Benefits: Rapid growth and advancement opportunities, Weekly pay, Paid time off, Medical, dental, vision, life & disability insurance, Industry leading 401(k) with company match, Flexible Spending & Health Savings Accounts, Supplemental and voluntary insurance options