Order Processing Administrator at Remote… · Cape Town

Salary: R23 000 – R25 000 per month

Remote Recruitment is hiring a Order Processing Administrator for a UK-based employer, fully remote from South Africa.

Role overview

You will take UK customer orders from receipt to dispatch, accurately and on time, keeping customers and warehouse teams in the loop. This is a hands-on role where accuracy and follow-through matter every day, and you will be trusted to work independently without being chased. You will also be part of a supportive remote team, with regular check-ins, clear priorities and the tools you need to do your best work from day one, so you always know what good looks like.

You will work UK business hours (09:00–17:00 UK, 11:00–19:00 SAST) from home, as part of a South African team placed directly with established UK employers. Remote Recruitment supports you from placement onwards.

Key responsibilities

• Enter and validate customer orders in the order system
• Check stock availability and confirm delivery dates
• Liaise with warehouse and courier teams
• Resolve order errors and amend orders when needed
• Keep order status updates clear for customers

What you'll need

• Experience with order or ERP systems such as Shopify, Brightpearl or Sage
• Accurate data entry
• Clear, friendly written communication
• Good organisation under daily deadlines
• Comfort with Excel or Google Sheets

Nice to have

• Experience with courier portals
• Returns processing exposure
• Customer service background

What's on offer

• R23 000 – R25 000 per month, paid monthly
• 100% remote, working UK hours
• Long-term role with a UK employer and ongoing support from Remote Recruitment
• Clear onboarding and a team that wants you to succeed