Administrative Assistant at Remote Area Medical - RAM® in Rockford, TN

About Remote Area Medical

At Remote Area Medical (RAM), our work puts free dental, vision, and medical care directly into the hands of people who need it most, through pop-up clinics in communities across the country. Join a mission-driven team that turns logistics, compassion, and hard work into care for thousands of patients each year.

Job Responsibilities

• Answering telephone calls for the department

• • Screen and direct calls to proper recipients
    • Providing information to inquiries
    • Taking and relaying messages to Volunteer Team Staff

• Monitoring Volunteers at headquarters (ensure volunteers check-in and -out), maintaining security awareness; meeting and greeting persons entering organization; directing visitors to correct destination.

• • Update and track headquarter volunteer hours sheet and keep system up to date
    • Create Volunteer events in Volunteer management system to track in-house groups and large group events (fundraisers, etc.)

• Ensuring the Volunteer email is checked daily

• • Answer emails in a timely manner for general volunteer questions
    • Forward all messages to the proper recipient

• Providing general administrative and clerical support; preparing correspondence and documents helping with team postal service

• Assisting Volunteer team with pre and post clinic tasks

• • Scan in and upload to volunteer profile all minor release forms and file
    • Scan in and upload to volunteer profile all temporary and full licenses for any volunteer seeking assistance
    • Send out hours and CE letters to volunteers as requested
    • Send post clinic surveys, print results and share with the Volunteer Team
    • Assist with airport pick up and drop off
    • Organization of RAM Volunteer space in warehouse including t-shirts.

• Organization of Office Space

• Send Sympathy and get well soon cards, etc. to volunteers

• Inventory materials and merchandise for office

• • T-shirts
    • Office supplies
    • Give-aways
    • Celebration supplies

• Performing tasks and duties as directed by your Management Team.

Job Requirements

• Preferred Administrative Assistant Degree or equivalent work experience
• Must be proficient in verbal, nonverbal, and written communication skills
• Must be proficient in Microsoft Office- Word, Excel, and like programs
• Must be able to type and produce legible documents to promote RAM’s Mission.

Physical Requirements

• Must be able to stand/sit for extended periods of time.
• Must be able to occasionally lift 20 lbs.
• Must have a valid driver’s license and be willing to drive RAM vehicles.