Full-Time Airport Shuttle Driver at Red Roof Plus… · Miami

Position Title: Airport Shuttle Driver Employment Status: Full-Time Reports To: General Manager / Front Desk Work Location: Red Roof PLUS+ Airport Hotel Position Summary The Airport Shuttle Driver is responsible for safely and courteously transporting hotel guests between Red Roof PLUS+ and the airport. The driver provides excellent customer service, maintains a clean and safe shuttle vehicle, follows scheduled pickup and drop-off times, and assists guests with luggage as needed. The ideal candidate is dependable, punctual, professional, safety-conscious, and committed to providing a positive guest experience. Essential Duties and Responsibilities Guest Transportation and Customer Service Transport hotel guests to and from the airport according to the hotel's shuttle schedule and procedures. Greet guests in a friendly, professional, and welcoming manner. Assist guests with loading and unloading luggage when needed. Communicate clearly with guests regarding pickup locations, shuttle schedules, and estimated arrival times. Respond to guest questions courteously and refer hotel-related concerns to the front desk. Maintain a professional attitude and appearance at all times. Vehicle Safety and Maintenance Conduct pre-trip and post-trip inspections of the shuttle vehicle. Keep the shuttle clean, organized, and presentable inside and outside. Report mechanical problems, damage, warning lights, or maintenance needs to management immediately. Follow all traffic laws, airport regulations, hotel policies, and safe driving practices. Never operate the shuttle while impaired, fatigued, or otherwise unable to drive safely. Daily Operations and Communication Arrive on time and be ready to begin the assigned shift. Follow the approved shuttle schedule and communicate delays to the front desk or manager promptly. Maintain accurate records of shuttle trips, mileage, fuel, inspections, and incidents as required. Coordinate with the front desk regarding guest requests, airport pickups, and transportation needs. Follow established procedures for lost and found items and report any items left in the vehicle. Protect guest privacy and maintain confidentiality regarding guest information. Full-Time Schedule and Attendance Work a full-time schedule as assigned by management. Be available for assigned shifts, which may include mornings, evenings, weekends, and holidays. Maintain reliable attendance and punctuality. Notify the manager as soon as possible if an emergency or unexpected absence occurs. Follow all timekeeping, break, and attendance policies. Requirements and Qualifications Bilingual: Must be able to communicate in English and Spanish with hotel guests and team members. Valid Driver’s License: Must maintain a valid driver’s license and an acceptable driving record. Flexible Schedule: Must be available to work flexible shifts, including early mornings, evenings, weekends, holidays, and other shifts as needed by hotel operations. Reliable and Punctual: Must arrive on time, maintain dependable attendance, and be ready to begin work as scheduled. Customer Service: Must be friendly, professional, respectful, and helpful to all guests. Safe Driving: Must follow all traffic laws, airport transportation rules, and hotel safety procedures. Physical Requirements: Must be able to assist guests with luggage and perform the essential physical duties of the job, with reasonable accommodation where applicable. Vehicle Maintenance: Must keep the shuttle clean and report mechanical issues, damage, or safety concerns immediately.