Product Compliance & Quality Systems Coordinator at Rakon · Auckland

Product Compliance & Quality Systems Coordinator

Location: Auckland, Auckland

Rakon is a global high‑technology company, a New Zealand-grown success story, and a world leader in advanced frequency control and timing solutions. Our products play a critical role in telecommunications, global positioning, space, and defence applications worldwide. We are seeking a proactive Product Compliance & Quality Systems Coordinator to join our Quality team in Auckland.

This is an exciting opportunity for someone with a passion for compliance, quality systems, and continuous improvement. Working across Quality, R&D, Production, Purchasing, Product Management, and Sales, you will play a key role in ensuring Rakon products continue to meet customer, regulatory, and environmental requirements.

Reporting to the Lead Quality Engineer, you will support product compliance activities, document control, audit programmes, standards management, and quality system administration while helping drive a strong quality culture across the business.

About the Role

The Product Compliance & Quality Systems Coordinator will:

• Maintain product compliance reports and declarations, including RoHS, REACH, Conflict Minerals, PFAS, and customer-specific compliance requirements
• Monitor emerging product compliance regulations and communicate impacts to the business.
• Maintain compliance records, supporting evidence, and technical documentation.
• Manage the site SDS/MSDS register and coordinate chemical compliance activities
• Support hazardous substance management and chemical risk assessment activities
• Administer the document control system, including document release, distribution, and obsolescence.
• Support internal and external audits, corrective action tracking, and compliance KPI monitoring
• Maintain Rakon's standards library and ensure current standards are available to the business.
• Contribute to continuous improvement initiatives and promote a strong quality culture across the organisation.

Who we're looking for

We'd love to hear from people who have:

• 3 - 5 years' experience in a compliance, quality systems, regulatory, or document control role within a manufacturing or regulating environment.
• Knowledge of REACH, RoHS, Conflict Minerals, PFAS, SDS/MSDS, hazardous substance management, and compliance record management systems.
• Strong computer literacy and proficiency in Microsoft Office applications and electronic document control systems.
• Strong attention to detail and organisational skills.
• Clear communication and relationship-building skills.
• Relevant tertiary qualification in Chemistry, Environmental Science, Engineering, Quality Management, or a related discipline.

Desirable

• Experience using SAP or a similar ERP system.
• Knowledge of ISO 9001, IATF 16949, or ISO 14001 management systems.
• Internal Auditor qualification or audit experience.

Why Join Us?

At Rakon, we value people who challenge the status quo and continuously look for ways to improve our products, processes, and business performance.

This role offers the opportunity to work across product compliance, quality systems, regulatory requirements, and document control within a globally recognised technology company. You will work closely with Quality, R&D, Production, Purchasing, and Product Management teams while helping ensure our products continue to meet customer, environmental, and regulatory requirements worldwide.

If you're looking for a role where you can combine compliance, quality systems, and continuous improvement to make a real impact, we'd love to hear from you.

Applications will be reviewed as they are received, so apply now!