Sales Associate at Rack Room Shoes in Orlando, FL

Summary: Rack Room Shoes is a family footwear retailer offering a wide selection of quality shoes for men, women, and children. The Sales Associate role involves providing excellent customer service, maintaining store presentation, and processing sales transactions in accordance with company policies.

Responsibilities:
- Create an excellent shopping experience for our customers through awareness and company service standards. Positive attitude, willingness to serve and well informed. Sales and assistance Promotion of company rewards program and others business initiatives
- Maintain awareness of all current sales promotions
- Maintain merchandise presentation. Ensure stock is well arranged and merchandised properly. Maintain cleanliness and organization of all areas within the store
- Develop and maintain necessary product knowledge and fitting skills
- Maintain an awareness of Loss Prevention concerns involving customers and staff members
- Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed
- When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates
- Process all sales and POS terminal transactions in accordance with policy and procedure

Required Qualifications:
- Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees
- Basic communication (both verbal and non-verbal), organization, and math skills
- Basic knowledge of the policies and procedures
- Basic visual merchandising skills and an understanding of the Store Presentation Standards

Preferred Qualifications:
- Experience in retail sales, preferably specialty retail or footwear

Required Skills: Retail Sales, Point of Sale (POS) Terminal Operation, Cash Handling, Visual Merchandising, Inventory Management, Loss Prevention Awareness, Product Knowledge