Morning Shift Front of House Team Member at Quick… · Philadelp…

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Members are responsible for creating “Raving Fans” with every guest experience. Front of House Team Members accomplish this together by developing trust with guests by providing quality food in a friendly, safe, and clean environment. Front of House Team Member ensure guests feel cared for by going above and beyond expectations. The Front of House Team Member also treats those they work with, as well as guests, with honor, dignity, and respect – all day, every day.

Key Responsibilities for Front of House Team Member

• Ensuring that products and guests’ experience are consistent with our brand, culture, and standards of excellence
• Communicate clearly and effectively with Team Members, guests and leaders
• Courteously greet guests, take orders, explain and suggest menu items
• Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning equipment
• Stock products and supplies
• Prepare, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
• Deliver 2nd Mile Service - Ensure guests feel cared for by meeting 2nd Mile Service requirements and going above and beyond expectations.
• Always practice good personal hygiene.
• Must be able to work in a high stress, fast paced environment.

Additional Responsibilities

• Receiving guests
• Order taking
• Meal assembly
• Meal delivery
• Clean (front/behind counter, dining room, restroom, etc.)
• Greeting guests
• Attending to guests in restaurant
• Refills
• Correcting Orders
• Taking new orders
• Clean as needed or get assistance from other team members assigned to cleaning.
• Listen carefully to accurately record the customer order to ensure order accuracy. This includes all condiments and special requests.

Key Characteristics

Team Oriented | Positive Attitude | Relentless Learner| Integrity | Reliable & Responsible'