Customer Service Representative at Qnity in Dongguan, Guangdong, China

Customer Service Representative Location: Dongguan, Guangdong Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics. At Qnity, we’re more than a global leader in materials and solutions for advanced electronics and high-tech industries – we’re a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us. Responsibilities: Process and manage customer or test orders with order fulfillment process guidelines. Track order status of overall order process in shipment/delivery and documents follow up for smooth delivery of products to customers. Willing to take challenges and be flexible to accept any new tasks assigned. Can manage multiple tasks at the same time. Effectively collaborate with internal adjacent functions and external parties where needed. Ability to understand and handle urgent and/or complex business scenarios. Qualification: Bachelor’s degree or above. 1+ years related working experience with business and SAP is preferred. Good in English writing and reading. Good skill in Word and Excel. Good communication skills Join our Talent Community to stay connected with us! Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit ourAccessibility Page for Contact Information. Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page. We use Artificial Intelligence (AI) to enhance our recruitment process.