Airport Manager LAX at Qantas Group in Los Angeles, CA

companyDescription Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services. jobDescription Lead one of Qantas’ largest and most complex international airport operations, with end-to-end accountability across safety, performance and customer experience Play a key leadership role within the Americas region, influencing operational performance and strategy across multiple ports Permanent full-time position based in Los Angeles $120,000 – $140,000 USD Sponsorship may be available for the preferred candidate Our offshore ports each have a personality of their own. When you’re part of the offshore Qantas family, you might be physically apart but you’re still a close part of our team. Airports are the heart of our operation. It’s here people connect with the spirit of Australia from the confidence of seeing and interacting with our people, to the sheer awe that comes from watching our aircraft take off and land. We see it as our responsibility to take ownership and drive outcomes, taking the organization forward. As the Airport Manager LAX, you will lead one of Qantas’ most significant and complex international operations. This is a critical leadership role with full accountability for airport performance — overseeing both above and below wing operations to deliver safe, efficient and high-performing outcomes in a fast-paced, high-volume environment. You will be responsible for safety, service excellence, people leadership, commercial performance, regulatory compliance and key operational metrics including on-time performance — all of which directly shape the customer experience at one of our most important global ports. Taking a strategic and commercially focused view of airport performance, you will identify and act on opportunities to improve operational efficiency, strengthen supplier performance and lift customer outcomes. This role extends beyond day-to-day operations — you’ll influence how the airport operates at scale, manage cost and budget performance, and deliver initiatives aligned to broader airport and regional priorities. You will build and maintain strong, trusted relationships with airport authorities, regulators, business partners and vendors, while working closely across Qantas business units including Freight, Engineering and Lounges to ensure aligned, end-to-end delivery of the operation. You will also contribute to wider Americas operations, supporting regional priorities and ad-hoc initiatives where required. To be successful, you will have: Demonstrated senior leadership experience within a large, complex and/or regulated operational environment Strong airport or airline operations experience, with a deep understanding of end-to-end airport performance Proven ability to drive operational excellence, manage suppliers and deliver measurable performance outcomes Experience leading change, improving processes and embedding continuous improvement Highly developed communication, negotiation and stakeholder management skills Working knowledge of aviation regulatory frameworks (including US DOT, TSA MSP and FAA requirements or equivalent) Strong commercial acumen, including managing budgets, cost performance and operational KPIs Experience supporting premium customer environments, including lounge or high-value service delivery A track record of building, leading and developing high-performing teams Why Qantas? You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. The Qantas employee benefits program offers amazing benefits that extend well beyond travel. We have flexible leave options: Make use of leave and flexible working opportunities including 4 weeks’ vacation and 15 days sick leave for eligible employees. We are planning for the future: Our 401K match offering is 8% for eligible employees. We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. We love to travel: Enjoy heavily discounted air travel from the USA to Australia and within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. Qantas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Qantas is committed to the full inclusion of all qualified individuals. As part of this commitment, Qantas will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact the recruiter. If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together. Advertising closes: Sunday 14 June 2026 (PST) qualifications additionalInformation