HRD Supervisor at Q2 HR… · Quezon…

Job Summary

The HR Supervisor oversees and manages the organization's human resource functions to ensure policies, procedures, and practices are current, compliant, and consistently applied. This role is responsible for leading HR operations, supervising HR staff, and partnering with management to support employee relations, performance management, and organizational goals.

Key Duties and Responsibilities

• Plan, direct, and organize Human Resources procedures and processes in alignment with organizational policies and regulatory requirements; regularly evaluate existing practices and recommend improvements.
• Supervise and guide HR department staff, providing support in resolving non-routine issues and ensuring effective execution of HR functions.
• Investigate employee concerns and complaints, ensuring fair, timely, and consistent resolution in accordance with company policies.
• Advise and consult with department leaders on human resource matters, including compensation and classification, grievance procedures, staffing requirements, and other employment-related concerns.
• Monitor workforce needs and collaborate with department administrators to address staffing gaps and workforce planning.
• Partner with management in conducting investigations, assessing issues, and implementing disciplinary or corrective actions as necessary.
• Participate in employee meetings related to performance concerns and coordinate with senior leadership and legal resources to facilitate appropriate personnel actions.
• Manage HR services that support performance management, employee development, and organizational effectiveness.
• Administer employee benefits programs, including health insurance plans; oversee eligibility, compliance requirements, and the annual open enrollment process.
• Serve as a member of the management team by contributing to organizational strategies and providing guidance on critical HR issues.
• Work closely with managers and supervisors to interpret policies, address staffing and organizational changes, and resolve employee-related concerns.
• Perform other HR-related duties and management-directed functions as assigned.

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
• At least 3–5 years of HR experience, with exposure to organizational development, HR process improvement, and employee programs.
• Experience in implementing and improving HR policies, processes, and organizational initiatives.
• Strong background in performance management, employee engagement, and HR program coordination.
• Experience preparing HR reports, presentations, and workforce insights for management review.
• Ability to partner with managers and stakeholders to identify needs and recommend HR solutions.
• Strong analytical, communication, and project management skills.
• Proficient in Microsoft Office, particularly Excel and PowerPoint.
• Experience with HRIS, HR analytics, or dashboard reporting is an advantage.

Preferred Qualifications

• Experience handling organizational development initiatives such as process improvement, competency development, employee engagement, or change management.
• Exposure to workforce planning and HR policy implementation.