Pyramid Consulting, Inc→
Operations Manager 4 at Pyramid Consulting, Inc in Plano, TX
ExperiencedOn-siteContractPlano, TX$40–$45/hr
Job Description
Immediate need for a talented Operations Manager 4. This is a 06+ Months Contract opportunity with long-term potential and is located in Plano TX (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-30914
Pay Range: $40 - $45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
#san
Job ID:26-30914
Pay Range: $40 - $45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Own and manage the end-to-end order lifecycle across all channels (e-commerce, brick-and-mortar, marketplace, BOPIS, ship-from-store, curbside pickup).
- Oversee Order Management System (OMS) performance, configuration, and continuous improvement.
- Define and enforce order routing rules, inventory allocation logic, and fulfillment prioritization strategies.
- Monitor key operational metrics such as order accuracy, SLA compliance, and cancellation rates.
- Collaborate with customer service teams to resolve order exceptions and fulfillment failures.
- Serve as a key business owner for OMS, WMS, and TMS platforms, partnering with IT and product teams on system enhancements and integrations.
- Evaluate and implement automation opportunities across order processing and fulfillment workflows.
- Act as the primary liaison between Supply Chain, Technology, Retail, E-Commerce, Customer Service, and Finance teams.
- Define, track, and report on omnichannel operational KPIs, building dashboards for real-time visibility.
- Conduct root cause analysis on operational failures and lead corrective action plans.
- 5+ years of relevant experience in fulfillment or business operations.
- Bachelor’s degree required.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
#san