Administrative & Training Coordinator at PSC Group in Toronto, ON, CA

The Administrative & Training Coordinator plays a critical role in supporting site operations through administrative excellence, training coordination, document control, compliance management, and employee development. This position serves as the focal point for training systems, document management, payroll administration, SAP support, onboarding, certification programs, and various business support functions.

The successful candidate will be highly organized, detail-oriented, and capable of managing multiple priorities while supporting operational, safety, and compliance objectives.

Key Responsibilities:
Administrative Support & Operations Coordination

Site Admin Support:
• Provide a wide range of professional administrative support to leaders, teams, and business groups while working with limited supervision.
• Coordinate and manage meetings, conference rooms, visitor logistics, catering, agendas, presentation materials, and meeting notes as needed.
• Manage complex calendars and proactively resolve scheduling conflicts to support leader and team priorities.
• Maintain SharePoint sites, Microsoft Teams content, documents, and records in accordance with company guidelines and information management requirements.
• Serve as a resource for office technology, administrative processes, vendor coordination, and day-to-day operational support while helping troubleshoot issues and answer questions.
• Support the public affairs team and community engagement activities by organizing and attending off site events while representing Dow in the community.
• Purchase office, training, and operational supplies.
• Coordinate business functions, retirement celebrations, and employee recognition events.
• Manage print services and business card requests.
• Support expense reporting systems.
• Coordinate repairs and maintenance of office equipment.
• Maintain Outlook distribution lists and shift schedules.
• Manage site key inventories and office access records.

Training Coordinator:
• Manage training records and user profiles within Diamond Learning.
• Partners with key stakeholders to develop and maintain employee specific training schedules and plans.
• Ensure completion records for instructor-led training are accurately maintained.
• Monitor training compliance and report monthly metrics.
• Coordinate site-wide training programs.
• Ensure compliance with corporate training requirements.
• Develop annual training plans and training needs assessments.
• Track and report training KPIs.
• Maintain training records and documentation.
• Support the implementation and effectiveness of training programs.
• Act as the Training Management System focal point.

Qualifications

Education
• High School diploma or work experience equivalent.

Experience
• 3-5 years of experience in an administrative, training coordination, operations support, or compliance-focused role.
• Experience administering Learning Management Systems (LMS) preferred.
• Experience working in manufacturing, chemical, industrial, logistics, or production environments considered an asset.
• SAP experience preferred.
• Document control and ISO management experience considered an asset.

Required Skills & Competencies:

Technical Skills:
• SAP proficiency.
• Microsoft Office Suite (Excel, Outlook, Word, PowerPoint).
• Learning Management Systems (Diamond Learning or equivalent).
• Electronic Document Management Systems (WebEDMS or equivalent).
• Time and Attendance systems.

Core Competencies:
• Exceptional organizational skills.
• Strong attention to detail.
• Ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• Strong problem-solving and troubleshooting abilities.
• Ability to work independently and collaboratively.
• Strong customer-service mindset.
• Commitment to safety, compliance, and continuous improvement.

Why join the PSC team?
• Since 1952, PSC Group has had a strong reputation for quality service, safety, environmental protection, and taking care of our employees.
• We are a leader in product handling and site logistics for refineries, chemical producers, and marine transportation providers.
• The work we do makes a huge impact in our nation's economy. Check out our videos at PSC Group - Career Videos to learn more.
• Check out our online newsletter "The Connection" which contains articles about our work groups, recognition events, and achievements of our employees and their family members at PSC Group - Newsletter.
• Our Core Values serve as the foundation for all we do—how we conduct our business, serve our customers, and treat members of our PSC family. Learn more at PSC Group - Core Values.

Employee Benefits:
• Medical insurance options with the company paying a large portion of the premiums, including affordable dental and vision plans for employees and their families
• Company-paid life, short-term, and long-term disability insurance
• Matching 401(k) plan to help employees save money for retirement
• Vacation, sick leave, and holiday benefits (varies by work group)
• Incentives, discounts, and bonuses
• Industry-leading training and development programs
• Enjoy financial flexibility with On-Demand Pay through Dayforce, giving you access to earned wages before payday.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The above job description does not reflect all essential job functions or physical requirements.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

PSC Group, formerly known as Petroleum Service Corporation, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.