AI Automation Engineer – Copilot Studio… at Proximus Group · Brussels

Context

You work within the Automation domain, which supports Proximus’ digital transformation through intelligent automation, low-code development and AI-enabled solutions.

As an AI Automation Engineer, you design, build and evolve secure, scalable and maintainable solutions using Microsoft Copilot Studio and Power Platform. You work with Product Owners, architects, developers and business stakeholders, and take ownership from solution design through delivery and operational readiness.

Beyond individual use cases, you strengthen the broader Automation capability by contributing reusable components, engineering standards and sustainable ways of working.

Role & Responsibilities

• You design, build, test and maintain solutions with Copilot Studio, Power Apps, Power Automate and Dataverse.
• You translate business and process needs into conversational and agent-based experiences connected to approved knowledge sources, actions, APIs and enterprise systems.
• You assess solution options pragmatically and combine low-code capabilities with integration or custom development where this creates a more sustainable outcome.
• You apply sound engineering practices for architecture, reusable components, testing, documentation, error handling and monitoring.
• You apply structured Application Lifecycle Management across development, test and production environments, including versioning and deployment practices.
• You ensure that security, access management, data protection, governance and responsible AI are built into every solution.
• You collaborate with stakeholders, challenge requirements constructively and deliver pragmatic solutions that are ready for operation and further evolution.
• You share knowledge and contribute to Automation standards, patterns, tooling and continuous improvement.