Patient Services Coordinator, Family… at Prisma Health · Seneca

Inspire health. Serve with compassion. Be the difference.

Job Summary Provides support in daily administrative operations.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
• Provides administrative support for the office, such as answering telephones, coordinating/scheduling meetings and making travel arrangements.
• Reassigns employees as necessary to cover required workload
• Resolves routine problems in business office.
• Oversees sorting and prioritizing of incoming mail
• Responds to non-clinical patient inquiries. Advises patients and/or guardians regarding accounts, researching specific issues when necessary. Advises management on issues of patient satisfaction.
• Responsible for payroll documentation and processing
• Contacts vendors for repair or routine service of equipment. Forwards proposal/quotes to management for approval.
• Maintains adequate levels of office supplies.
• Conducts orientation and in-service training for support staff.
• May maintain petty cash fund. Submits appropriate documents to the physician practice leadership for reimbursement.
• May assist in resolving accounts receivables issues such as rejections of claims, charge corrections, billing edits, collections of old balances and other factors influencing collections.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Qualifications

• Education - High School diploma or equivalent
• Experience - Two (2) years related experience

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills and Abilities

• Basic computer skills
• Data entry skills
• Knowledge of office equipment
• Mathematical skills

Work Shift Day (United States of America)

Location Family Medicine - Walhalla

Facility Family Medicine Walhalla

Department Rural Health

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.