Certified Patient Care Support… at Prisma Health · Maryville

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Job Summary Provides basic, hands-on patient care and unit support under the supervision of a licensed nurse. This role emphasizes patient-centered care, safe patient handling, electronic health record (EHR) documentation, infection prevention, communication, and teamwork. The role supports inpatient nursing units and the Emergency Department with non-hazardous patient care duties appropriate for 17-year-old minors.

Essential Functions

• Assist patients with activities of daily living (ADLs), including bathing, grooming, oral hygiene, dressing, toileting, continence care, and comfort measures while maintaining patient dignity and privacy.
• Obtain and accurately record routine patient information including temperature, pulse, respirations, blood pressure, oxygen saturation, height, weight, and intake/output in the EHR after training.
• Support safe mobility and positioning, including repositioning, turning, ambulation with gait belt, and transfers using approved Safe Patient Handling and Mobility practices/equipment under supervision.
• Support nutrition and hydration by delivering trays, assisting with feeding as appropriate, documenting intake, and communicating patient needs or concerns to licensed nursing staff.
• Provide patient experience support by responding promptly to call lights, using culturally sensitive communication, engaging families as appropriate, and escalating concerns to the licensed nurse.
• Maintain a clean, organized, and safe patient/unit environment; stock supplies; perform visual routine equipment checks; report safety or equipment issues promptly.
• Perform unit support tasks such as answering phones/intercom, relaying messages, updating patient flow boards, escorting/transporting patients as assigned, and assisting with non-hazardous workflow needs.
• Perform non-invasive technical tasks with training and supervision, such as assisting with EKG lead placement and specimen collection (e.g., urine), in accordance with policy.
• Practice infection prevention through hand hygiene, standard precautions, appropriate PPE use, and environmental cleaning of non-sterile surfaces; follow restrictions applicable to minor employees.
• Participate in safety huddles, quality improvement activities, required education (including HIPAA privacy/security and cybersecurity awareness), and perform Patient Care Observer/sitter duties when appropriate and assigned.

Patient Care Responsibility / Age Specific Requirements

Clinical competencies, including additional age-specific competencies, may be unit specific. Individuals performing in this job must be able to demonstrate the knowledge and skill necessary to provide appropriate care to the age of the patients served on their assigned unit.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

• Education - Completion of a high school-based Certified Nursing Assistant program. Age 17 at time of employment; enrolled in a high school health sciences program and/or approved health sciences Work-Based Learning (WBL) program.
• Experience - No experience required.

In Lieu Of

• In lieu of high school verification of a nursing assistant training course, will accept current CNA certification obtained from a dual enrollment course partnership with high school and local college.

Required Certifications, Registrations, Licenses

• CNA - Certified Nursing Assistant
• Current BLS/CPR (American Heart Association).

Knowledge, Skills and Abilities

• Basic computer skills / EHR data entry skills
• Mathematical skills for recording measurements and intake/output
• Working knowledge of basic patient care equipment
• Effective communication, customer service, cultural sensitivity, and teamwork

Work Shift Variable (United States of America)

Location Blount Memorial Hospital

Facility Blount Memorial Hospital, Inc.

Department Orthopedic Surgery

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