Fire Alarm Field Engineer at Prime Partners in Lowell, AR

We are seeking an experienced NICET II Certified Fire Alarm Field Engineer / Manager to support a large national retail program. This is not a typical inspection role. The ideal candidate will serve as a trusted technical expert, validating installations, troubleshooting complex fire alarm systems, ensuring quality standards, and supporting field teams in delivering reliable life safety solutions.

Key Responsibilities

• Validate commercial fire alarm installations to ensure compliance with project specifications, manufacturer standards, and applicable codes.
• Troubleshoot, diagnose, and resolve complex fire alarm system issues.
• Perform system testing, commissioning, and quality assurance inspections.
• Provide technical leadership and support to field technicians and project teams.
• Review installation quality and verify systems are installed correctly.
• Interpret blueprints, wiring diagrams, and technical documentation.
• Coordinate with project managers, customers, and subcontractors to ensure successful project completion.
• Prepare service reports, inspection documentation, and project records.
• Ensure compliance with NFPA standards, local codes, and company safety policies.
• Build and maintain strong customer relationships while representing the organization professionally.

Required Qualifications

• NICET Level II Certification in Fire Alarm Systems (Required).
• 5+ years of experience installing, servicing, troubleshooting, commissioning, or inspecting commercial fire alarm systems.
• Strong knowledge of NFPA 72 and commercial fire alarm codes and standards.
• Experience with commercial fire alarm systems and life safety equipment.
• Ability to read and interpret blueprints, wiring diagrams, and technical documentation.
• Strong troubleshooting and problem-solving skills.
• Excellent communication, leadership, and organizational skills.
• Valid driver's license with a clean driving record.
• Ability to pass a background check and drug screening.

Preferred Qualifications

• Experience supporting large retail or multi-site commercial projects.
• Experience with leading fire alarm manufacturers such as Notifier, Siemens, Edwards, Simplex, Fire-Lite, Honeywell, Bosch, or Silent Knight.
• Previous experience mentoring technicians or leading field teams.
• Knowledge of integrated life safety, security, and access control systems.

Compensation & Benefits

• Salary: $90,000–$110,000 per year
• Full-time, permanent position
• Standard Monday–Friday schedule (8:00 AM – 5:00 PM)
• Opportunity to work on large-scale commercial life safety projects
• Career growth and advancement opportunities within a growing organization