Fresh Graduates-Call Center at Prime BPO5 in Rawalpindi

We are looking for a motivated Call Center Agent to handle inbound and outbound calls for our USA-based clients. The ideal candidate should have good English communication skills and a customer-friendly attitude.

Responsibilities

• Handle inbound and outbound calls with US customers
• Provide information about products/services
• Resolve customer queries and complaints politely
• Maintain call records and customer details
• Meet daily/weekly call targets
• Follow company call scripts and policies

Requirements

• Basic English speaking and understanding
• Fresh candidates and experienced both welcome
• Willing to work night shifts (USA time)
• Basic computer knowledge
• Good listening and communication skills
• Ability to work in a team

Benefits

• Fixed salary + performance-based bonuses
• Paid training
• Friendly working environment
• Career growth opportunities

Optional Skills (Nice to Have)

• Good English Speaking

Job Type: Full-time

Pay: Rs60,000.00 - Rs75,000.00 per month

Work Location: In person